Journeyman and Jr. Journeyman Licensed Plumbers

The Role

We’re looking for exceptional plumbing technicians who can deliver the most efficient, highest quality customer experiences in residential plumbing repair and installation.

The position will be based out of our shop at 631 Bullis Rd, Elma NY. Schedules include some weekends, holidays and late starts. No overnights. (Rotation basis)

The Big Task

As a licensed plumber, you will work as part of a dynamic and passionate team to demonstrate technical competency and ensure desired sales metrics. You will diagnose and repair plumbing issues and lead customers to informed and confident buying decisions,

You will show the proven ability for strong communication both internally and externally along with strict adherence to following our service system, procedures, and exemplifying our company values. Pay scale is performance plus.

Key Tasks

• Perform and complete all residential and light duty commercial plumbing as assigned
• Know how to establish customer rapport to sell the right products and services
• Educate and assist customers in choosing the best finance options and maintenance plans
• Understand your sales criteria and hold yourself accountable for exceeding revenue goals
• Complete and turn in required paperwork accurately and timely
• Treat each customer and their home with respect
• Maintain a clean, organized job site and well inventoried truck
• Show yourself as professional and knowledgeable to win new referrals and repeat business
• Communicate clearly
• Actively participate in all training exercises and meetings
• Train and mentor apprentices to ensure quick, accurate repairs and installations
• Work alongside customer service and dispatch to ensure overall success of the business

Benefits

• Company vehicle
• Health insurance - including a no cost plan
• Dental insurance - generous company contribution
• 401K Plan with a company match
• Holiday, sick, and vacation pay
• Company paid uniforms
• Base hourly pay (commensurate with experience) for the first 90 days, Performance pay thereafter; base plus commission.. You drive your pay!
• Voted Best Places to Work by Buffalo Business First in 2020, 2021, 2022 and 2023!

• Proven track record in plumbing techniques, including soldering, drain line install, and knowledgeable with city codes
• Highly organized with exceptional follow-through abilities.
• Strong verbal and written communications.
• Quick, sound decision-making abilities.
• Good presentation and public speaking skills
• Ability to build trust and demonstrate empathy.
• Passionate about Cellino Plumbing and loves the brand.
• Engaging personality that blends well with a fast-paced, goal-driven environment.
• Highly motivated, is flexible with schedule, and has a great attitude on life.
• Licensed with knowledge of local plumbing codes and ability to make on the job applications
• High integrity with advanced social skills and ability to make solid connections
• Competitive individual who also loves to win as a team
• Expert in all areas of residential plumbing
• Valid driver's license with ability to meet our carrier's insurance requirements
• Reliable transportation

Cellino Plumbing Heating and Cooling was founded in 1995. Since then, we have become Western New York’s most trusted experts in plumbing, heating and cooling. We keep growing because we only hire the best and our customers love us for it. We’ve been at this for a long time here in the Buffalo area. You've probably seen our trucks or our ads. What you don’t know is what it’s like to be a part of a team like this. How much you feel appreciated when you don’t cut corners. How much we support ongoing training and education. How much you can earn when you truly are the best. Our employees stay with us because they find a fulfilling career, room to grow, and opportunities to excel.