Janitor Lead

Janitor Lead
Hourly Wage
ISS offers full-time employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program based on employment status. The hourly pay range for this position is $20.75- $21.00 per hour.
Key Purpose
The Lead Cleaner oversees the daily cleaning tasks of cleaning/ janitorial team while keeping assigned areas, such as offices, commercial spaces, industrial spaces, or institutional buildings, in a clean and orderly condition. You will work successfully with fellow employees, clients, and all levels of the organization. You are expected to understand and follow instructions, both verbal and written; and explain how to complete a task using basic communication skills.
Success Criteria

• Comply with safety rules, policies, and procedures
• Perform work assignments in a team with other employees
• Solve minor cleaning issues
• Direct special cleaning projects
• Train new employees on cleaning procedures and chemicals

• Follow all company procedures, policies, and rules
• Take direction and respond to supervision
• Communicate with the team, co-workers, managers, and customers professionally
• Fill in during staff shortage
• Support Cleaning Manager in completing punch-list items

• Use proper personal protective equipment
• Present a professional appearance and conduct
• Understand reporting systems and the environment

Key Areas of Collaboration and Influence

• A solid commitment to the guest experience
• Always remember safety first
• Build respectful relationships with all teammates and guests
• Willingness to take directions from the Cleaning Supervisor/ Manager
• Coordinate activities with other internal departments

• Participate in team meetings
• Understand customer service and satisfaction
• Instilling trust

Ideal Candidate Experience

• 2+ years of commercial janitorial
• Understand that safety is a top priority and comply with all safety rules, policies, and procedures
• Must be a team player and committed to working in a fast-paced, quality environment

• Demonstrates exceptional customer service skills
• Bilingual (English/ Spanish) is a plus

Key Accountabilities

• Direct special cleaning projects

• Support and train new cleaners
• Stocking and inventorying supply closets
• Vacuuming
• Edging
• Dusting

• Cleaning and stocking restrooms and breakrooms
• Window cleaning
• Emptying trash and transporting to proper disposal area
• Sweeping and mopping floors
• Assist Cleaning Manager with day-to-day operations

• May perform other duties as assigned

Physical Demands & Work Environment

• To perform the necessary functions and tasks of the job you are required to: Stand 33%, Walk >66%, Sit <10%
• Use of hands and fingers to touch, handle, grip, feel, grasp <66%

• Reach above shoulders <33%
• Push/pull and grasp with hands and arms 33-50%
• Climb or balance <33% Stoop, Kneel, Crouch, or Crawl <33%
• Perform repetitive tasks
• Must be able to stand for extended periods of time

• Frequently lift 0-10 pounds
• Must be able to work under pressure and time deadlines during peak periods

As a global organization, ISS Group is committed to making the international community more resilient and just for all people. We encourage diversity and inclusion in their broadest terms, including ethnicity, race, age, gender, gender identity, disability, sexual orientation, religious beliefs, language, culture, and educational background. We look to lead our industry by example and to positively influence the market wherever we operate.
ISS, a leading workplace experience and facility management company, provides placemaking solutions that contribute to better business performance and makes life easier, more productive and enjoyable - delivered to high standards by people who care. ISS believes that people make places and places make people. From strategy through to operations, ISS partners with over 60,000 customers in 30+ countries to deliver places that work, think and give and is served by 471,056 employees who connect people and places every single day. In 2019, ISS earned DKK 78 billion in revenue. It is headquartered in Copenhagen, Denmark.
Requisition ID: 38410
The Recruitment Process
1. Job search 2. Application 3. Screening 4. Interview(s) 5. Job offer Browse the ISS Career Site and find your next job Click "Apply now" and follow the steps to complete your application Our Recruiting team reviews your application We get to know you better and answer any questions you may have Congratulations! We are excited to offer you a job and look forward to onboarding you soon
The Recruitment Process
1. Job search
Browse the ISS Career Site and find your next job
2. Application
Click "Apply now" and follow the steps to complete your application
3. Screening
Our Recruiting team reviews your application
4. Interview(s)
We get to know you better and answer any questions you may have
5. Job offer
Congratulations! We are excited to offer you a job and look forward to onboarding you soon
Why ISS
Since our founding in 1901, ISS has been a people-first company. We recognise the power of diversity, inclusion and belonging and celebrate the differences that make us unique. When everyone is free to be themselves, everyone benefits.
Our people feel safe, respected, represented, and supported as their authentic selves, allowing them to seize opportunities and reach their full potential. We take seriously our obligation to improve lives, make a difference in our communities, and protect our planet - because when we get things right, the world works better. And that is what drives us.
ISS is a Place to Be You.
Be who you are. Become what you want. Be part of something bigger.
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