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SalaryJaguar / Land Rover Jackson (aka Ritchey Automotive) in Jackson, MS is seeking an experienced Service Manager. This is a fantastic income opportunity, depending on your experience and skills.
Our goal is customer satisfaction and productive employees - you'll need to deliver on that on a daily basis while setting smart operational and financial goals and achieving them consistently. You must be an organized and dynamic manager with above average communication, planning and implementation skills.
OVERVIEW
- Prioritize required services, and be prepared to provide options on request
- Provide support for all owner inquiries, whether phone or in person, to assure a customer is never mishandled
- Keep customers informed on completion times, service expenses, and possible modifications
- Hire and manage service advisors and technicians
- Know the product well enough to answer characteristic and operational questions regarding the customer’s vehicle
- Document declines for services and ask for follow-up on future service considerations
REQUIREMENTS
- Ability to deliver a fantastic customer experience
- Experience in an Automotive Service Management position
We offer a full benefits package including vacation; health, life, dental, vision and disability insurance; 401k savings; direct deposit payroll; employee discount; and the opportunity to advance.
Job Type: Full-time
Pay: From $125,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Day range:
- Weekends as needed
Shift:
- Day shift
Experience:
- Automotive Service Manager: 1 year (Required)
Work Location: In person
