RESPONSIBILITIES
- Perform and complete one or more assigned Item Processing duties including, but not limited to: Stop Payment decisions, NSF Desk and PosPay decisions, Cash Letter balancing (Inclearings and Returns), Non-Post/Unposted settlement, and Mobile and/or ATM deposit review
- Maintain flexibility to meet processing needs to meet daily deadlines
- Assist leadership in improving processes and efficiencies
- Protect bank assets by adhering to all processes, policies, and procedures related to negotiable instruments, information security and applicable Federal, State, and local regulations
- Work with departmental leadership to control and mitigate departmental and enterprise-wide risks
- Maintain awareness of and adherence to Bank’s compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks
- Deliver a consistent, high level of service within our Serving More standards
- Other duties as assigned
COMPETENCIES
- Interpersonal/Customer Service Skills
- Written and Verbal Communication
- Ability to understand and follow directions
- Adaptable to change
- Basic Computer Skills
- Organizational Skills/Detail Oriented
- Able to Multi-Task or Juggle Priorities
- Problem/Situation Analysis
- Ability to build collaborative relationships
- Ability to work as part of a team
- Enthusiastic for change and adaptation
EDUCATION - CERTIFICATIONS - WORK EXPERIENCE
High School diploma or equivalent required
Related work experience preferred
TRAVEL REQUIREMENTS
Reporting to the office as needed.
PHYSICAL REQUIREMENTS
Prolonged periods of sitting with substantial amount of time working on a computer.
SCHEDULE
Typical office hours are Monday through Friday 8am to 5pm. This position is hourly and full time. A minimum 37.5 hours is required to maintain eligibility for full-time status. May work unconventional schedule as needed.
A flexible work arrangement is available for this position. The position will require some scheduled onsite hours. Please speak to the hiring manager for more information.