Job Description
This role is an onsite position in Akron Ohio to support the current Operations Team as a Senior IT Systems Administrator. This role requires strong WebSphere application server and network deployment skills at minimum 3 years.
The associate's day to day job duties will include:
1. Ensuring the applications/servers are performing at a steady state
2. Monitoring applications via Nagios monitoring tool
3. Proactively course correcting applications to avoid incidents affecting end users
4. Supporting new projects where new instances, hardware, software needs to be deployed
5. Providing technical support and guidance to the IT Team both in a troubleshooting situation and brainstorming ideas to improve service to internal customers
Must Have Key Skills:
1. WebSphere Application Server
2. Networking and Deployment on IBM HTTP servers
3. Linux Operating System
4. Strong scripting and automation skills
5. JAVA
6. SSL Certificates (ordering, creating, installing, renewing)
7. Apache Server experience - virtual hosting, load balancing, GZip compression, URL rewriting, reverse proxy with caching, MPMs threaded and preforked, custom logging
Additional Nice to Have Skills:
1. APP Dynamics - APP iQ Platform experience
2. Microsoft Windows Admin Experience
3. Project Management or Leading an IT Team of 6 or more people
Complexity and Problem Solving
1. Analyze situations, evaluate alternatives, and implement solutions within standards (where applicable)
2. Interpret guidelines and analyze factual information to adapt or modify processes in response to changing circumstances
3. Duties may require non-routine analysis, research and follow-through
4. May need to act as a resource to others to solve problems
5. May need to work overtime or answer emergency calls after hours
Communication - Interpersonal skills
1. Work and communicate with a wide range of people - peers, customers, vendors, and customer program leadership
2. Consistently demonstrate professional, positive, and approachable attitude/demeanor and discretion
3. Demonstrate sensitivity in handling confidential information
4. Formulate and clearly communicate ideas to others
5. Fluency in English both verbal and written
Working Conditions - Physical Effort
1. Work requires ability to lift up to 30 pounds time to time
2. Willingness to work overtime if there is a P1 incident (systems down) to resolve issues
3. Ability to work under stress during peak workload periods especially during the Christmas holiday season
4. Work environment is in an air-conditioned/heated office