It System Specialist

Imagine your future with us!

At ALS, we encourage you to dream big.When you join ALS, you join a purpose and values-driven team that empowers you to innovate, create, and thrive. Our global team turns up each day with passion and commitment to do amazing things, always challenging our thinking to find ways to solve some of the world’s most complex problems for a safer, healthier world. 

About the role:

 The IT System Specialist will provide daily support to LIMS users, troubleshoot existing LIMS functionalities, provide end-user training with constant user engagement, document system and work processes, assist in testing configurations and testing of new system. The individual will work closely with other team members to ensure data integrity and provide user requirements.

Abou you:

• Serve as Horizon LIMS project lead to implement and support all LIMS related processes
• Install and configure client software for each user
• Configure and support Horizon LIMS control tables and other LIMS static data
• Document all Horizon LIMS analyses and supporting processes
• Develop and support instrument integration and automation processes
• Write training and support manuals to serve as reference and training resources
• Conduct targeted training sessions as needed for each department
• Monitor and maintain Oracle databases to ensure best performance and storage requirements
• Ensure backup and recovery processes are functional at all times
• Follow all Quality Assurance guidelines to ensure the provided software is archived to ensure full recovery of software and supporting documentation

Required Qualifications:

• BS or BA degree in Computer Science, Information Systems, or equivalent work experience
• Minimum 2-3 Years of Horizon LIMS experience
• Experience with Oracle database with specific emphasis with server and client installation
• Highly proficient in SQL coding from development to support
• Risk management astuteness, ability to identify and quantify project related risks
• Must be extremely organized with effective oral and written communication skills
• High level of concentration, alertness, and adaptability to change
• Judgment to deal with complex situations
• Must be computer literate with MS Office expertise
• Have a positive attitude, a high tolerance for job pressure and be able to multitask on several projects simultaneously
• The ability for working and communicating with persons of diverse personalities and backgrounds

Physical Demands:

• The ability to stand for intervals of up to 8 hours while working; 
• Able to speak and hear clearly while communicating with co-workers and managers;
• Dexterity in hands and fingers to operate equipment and handle glassware;
• Must have average vision and able to see to read reports and operate equipment;
• Hearing and speech to communicate in person and over the telephone;
• Significant amounts of overtime and weekend work will be required based on work load.

Working at ALS: 

Our people are our most valuable asset and drive our success at ALS. We are a diverse community of dedicated professionals united by our passion to make a difference in the world. We reward excellence and uphold our values in our work and how we treat each other. At ALS, you’ll be supported to expand your skills and develop new ones so you can reach your full potential. We invest in our people with a range of programs and provide opportunities across the company, giving our people scope to grow diverse careers and develop as leaders. We want everyone to have a safe, flexible and rewarding career that makes a positive impact on our people, the planet and the communities where we work. 

Our benefits include:

• Structured wage increases
• Comprehensive benefit package  (including: medical, dental, and vision coverage, life and disability insurance, retirement plan with company match, employee assistance and wellness programs, access to company perks)
• Additional vacation days for years of service
• Business support for education or training after 9 months with the company
• Learning & development opportunities (unlimited access to e-learnings and more)

About ALS: 

ALS is a global leader in scientific testing, providing comprehensive testing solutions to clients in more than 60 countries across a wide range of industries, including environment, food and beverage, mining, personal care, pharmaceutical, healthcare and equipment reliability. Using state-of-the-art technologies and innovative methodologies, our dedicated international teams deliver the highest-quality testing services and personalised solutions supported by local expertise. We help our clients leverage the power of data-driven insights for a safer and healthier world. 

Everyone matters: 

ALS is proud to be an equal opportunity employer committed to achieving and maintaining a workforce which reflects and affirms the diversity of our society

ALS is a VEVRAA Federal Contractor. 
EOE AA Minority, Female, Veteran, Individuals with Disabilities 

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ALS also welcomes applications from people with all levels of ability. Accommodation is available on request for candidates taking part in all aspects of the selection process.