It System Automation Analyst

IT System Automation Analyst

Annual compensation up to $66,000 based on education and experience.

Intercept Health is a family-owned agency serving various mental and behavioral health, substance use, and foster care needs in Virginia. In 1996, what started as a single group home for boys has evolved year after year to fill gaps and meet the service needs of families and communities throughout the Commonwealth of Virginia.

"We help people grow and live their healthiest lives."

Our team members exhibit our VALUES - STOP & ASK:

• Service Excellence - "WOW" clients, customers, and coworkers.
• Team Loyalty - help others succeed.
• Ownership - "see it, own it, solve it, do it."
• Passion - inspire with positive energy and effort.

&

• Authenticity - be genuine and trustworthy.
• Solution Focused - overcome challenges with creativity.
• Kindness - smile, encourage, and respect everyone.

We are currently seeking an IT System Automation Analyst to focus on defining, redesigning and optimizing activities in a process or group of processes and delivering results in technically enhanced and executable process templates. This role will assist with the ongoing assessment of automation opportunities and impacts in conjunction with business stakeholders, along with supporting the day to day run functions. As part of the software project team, he/she is the person who monitors the development process, performs configuration management, identifies safety and compliance issues, and prepares the software requirements for specification. They will participate in solution implementation to ensure desired outcomes. All documentation will be maintained for business requirements, process flows and procedures.

This role also actively resolves problems or issues with software systems to limit work disruptions within the company. They will work on tickets and incidents as they arise to maintain exceptional business functionality, documents and maintain records of changes and the steps taken to resolve.

Education and Experience Required: The selected candidate must have a Bachelor's degree in Computer Science, Information Technology, or a closely related field, OR equivalent experience.

The selected candidate must also have a minimum of 4 years of experience in IT Administration, help desk/support, SQL, network administration or related role with a professional business or organization.

Experience with the following is preferred: Microsoft Azure, Power Automate/Power BI, Experience with scripting and automation tools, Microsoft Active Directory, Microsoft Office 365 Suite- Management and configuration, Cloud-based Security awareness, SQL Server, Data Analytics, EHR systems such as Credible and ExtendedReach.

We offer a competitive benefits package for all full-time employees: * Comprehensive Health Insurance options * Dental & Vision Insurance * Health and Child Care Flexible Spending Accounts * Comprehensive Employee Assistance Program * Employer Group Life Insurance, optional buy-up insurances * Voluntary Long Term & Short-Term Disability * 401(k) Retirement Plan * Optional Pet Insurance * Paid Time Off * 8 observed holidays

Intercept Health is proud to be an Equal Opportunity Employer and embraces diversity in the workplace. We are also committed to providing a drug-free, safe workplace for our employees and the clients we serve. For more information about Intercept Health, please visit our website www.intercepthealth.com.