Address
Form of work
SalaryESSENTIAL DUTIES AND RESPONSIBILITIES:
- Performs related duties and special projects as assigned.
- Plan, implement and direct some departmental procedures for the department for the accomplishment of the business objectives.
- Review department reports and address potential conflict or issues.
- Ordering as needed IT equipment and supplies.
- Maintain and updated knowledge of Gaming Laws/Regulations applicable to area of responsibilities.
- Establish and maintain effective communication with users and management.
- Installs new and expands existing personal computer based systems.
- Determines required software and hardware in conjunction with end users.
- Programs and select suitable software to meet user requirements.
- Installs new and maintains existing hardware.
- Provides problem-solving support to customers users.
- Monitor Helpdesk issues and address in a timely manner.
- Ensure data integrity by keeping system security rights up to date at all times.
- Learn specific input/output requirements (forms of data input, how data is to be summarized & formats for reports.
- Responsible for training of systems users on proper usage of software.
- Maintain system access (add, changes, deletes) for all team members.
- Must be able to multi task and responds quickly.
- Must maintain confidential information disclosed by Tropicana or by guest.
- Maintain knowledge of developing technologies by reading professional literature and attendance at relevant training sessions, conferences and workshops.
- Work flexible hours including evening, overnights, weekends, and holidays including but not limited to participating in the on-call rotation program.
- Train end users on systems and continuously and evaluate the system users training needs.
- Comply with Internal Controls, Company, Departmental, and safety policies, and procedures, and regulations.
- Performs all other duties as assigned by Management.
