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Form of workThe IT Support Analyst is a member of the IT Infrastructure team and will be responsible for providing direct end-user IT support. This position will also maintain mission-critical network and systems platform which includes Windows servers, network platforms, telephony infrastructure, desktops, etc.
Position Summary, Responsibilities, and Expectations:
- Diagnose and resolve end-user hardware and software issues
- Management of Microsoft Office 365 cloud services
- Management of systems and end-user data backup infrastructure
- Maintain hardware and software inventory, desktop and laptop build, and imaging
- Ongoing operations of network and systems infrastructure
- Ownership of new hire IT setup and offboard of terminations
- Provide general IT end-user support tasks
Essential Skills and Experience:
- 5-6 years of hands-on experience/expertise in supporting desktops and laptops
- 3-5 years of hands-on experience administering Microsoft Office 365 cloud services
- Experience supporting end-user software solutions (Windows, MS Office, etc)
- Understanding of general network technology (routing and switching)
- Experience managing telephony systems and interfacing with Telco's.
- Experience with VMWare vSphere, Windows, and Linux server operating systems is a plus.
CORSAIR (NASDAQ:CRSR), founded in 1994, is a leading global developer and manufacturer of high-performance gaming and streaming gear. With 21 different product lines, CORSAIR offers a complete range of products that help digital athletes perform at their peak and enable streaming creators to produce studio-quality content for their fans. CORSAIR has built a passionate base of loyal customers due to its gamer- and creator-centric design philosophy, commitment to high performance, and professional quality.
The company has received more than 4,000 product awards and has a footprint that reaches customers in more than 75 countries. CORSAIR also includes subsidiary brands Elgato, which provides premium studio equipment and accessories for content creators, SCUF Gaming, which builds custom-designed controllers for competitive gamers, and ORIGIN PC, a builder of custom gaming and workstation desktop PCs and laptops.
