Address
Form of workIT Student Worker
Requisition Number:DU11878
Department Name:8E000:College of Arts & Sciences
Work Location:Lexington, KY
Salary Range:$12.00/hour
Type of Position:Student
Position Time Status :Part-Time
Required Education:Must be a UK student
Required Related Experience:Organized, Experience troubleshooting and correcting problems with computers and computer peripherals.
Required License/Registration/Certification:N/A
Physical Requirements:Lifting objects up to 30lbs
Shift:Monday-Friday 8am to 5pm flexible
Job Summary:We are looking for someone who is well organized, ambitious, and eager to learn. Support PC software, hardware and peripherals in the supported departments within the College of Arts and Sciences under direction of Help Desk Manager; process help requests (within help desk web environment); reply to help requests via e-mail, phone, or in-person within 2 hours of time request was submitted; maintain high level of user satisfaction; deploy new machines as received and as old equipment goes out of warranty; image machines before placing back into production; assist Full-Time Help Desk staff with yearly capital inventory; perform complete computing inventory of every A&S-supported room at least 2X throughout the year; lift objects up to 30lbs.; assist faculty and staff to identify equipment that will fit their needs and personal use; research new technologies that may be useful to the college; engage in training opportunities offered to university staff and students; perform other projects as directed by full-time staff.
Skills / Knowledge / Abilities:Customer service skills and enjoys working with people; problem solving abilities; familiarity with Windows and Microsoft Office — familiarity with Mac is a bonus but not required.
Does this position have supervisory responsibilities? :No
Preferred Education/Experience:N/A
Deadline to Apply:04/19/2024
University Community of Inclusion:The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.
As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.
Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.
