It Shop Floor Specialist

Thank you for your interest in becoming part of the team at Legrand!
GENERAL PURPOSE
The IT Shop Floor Specialist will support users and resolve IT issues within Shop Floor, manufacturing execution systems and ERP systems. Specialist will work with both local and remote teams to bridge the gap between IT and business needs. This position will work to implement / upgrade Shop Floor systems into current / new manufacturing equipment. The person in this role will work towards continuous improvement in processes and end-user skill levels.
DUTIES AND ACCOUNTABILITIES
• Identify, report, and assist in mitigating cyber-security risks, attempts and incidents.
• Act as IT representative providing hands-on support for all systems on the Shop Floor, ensuring that Shop Floor technology is being effectively deployed and utilized by our customers.
• Work with our IT delivery team to ensure that ALL devices on the Shop Floor (PC, Tablet, RF Scanner, etc.) are identified, secured, patched and working as expected.
• Help identify enhancement opportunities for Shop Floor technology / applications.
• Develop support and training tools that increase system usability.
• Assist developers in issue resolution and solution deployment.
• Support Shop Floor hardware needs: Printers, scanners, PC's, scales, mobile devices, desk phones.
• Assist in setting up network connectivity for PC's, scanners, printers and other Shop Floor equipment.
• Work with ERP team to fulfill printer and new user configuration.
• Shop Floor Specialist must be able to work well with business end users, manufacturing, controls, operations and facilities personnel and ERP functional leads to be effective.
JOB REQUIREMENTS
Essential Knowledge, Skills and Abilities Required:
• Must have excellent communication skills.
• Ability to communicate with all levels of personnel within the organization.
• Must possess strong computer skills.
• Experience with high-volume, mission-critical applications. Proficient in Shop Floor hardware trouble shooting and repair.
Minimum Education and Experience Required:
• 2-year degree / certificate; or five years related experience and/or training; or equivalent combination of education and experience.
Special Job Requirements:
• Requires frequent availability and communication during non-standard business hours to communicate with global team members.
• Must be available for extended, varied work hours based on business need.
WORKING CONDITIONS/PHYSICAL DEMANDS
• While performing the duties of this job, the employee is regularly required (for most of the working day) to sit and/or walk to various locations around the facilities.
• General office & manufacturing environment
• May require regular ground travel to other company facilities
• Long-distance or air travel as needed Ability to lift to 65 pounds
• Ability to stand entire shift
• Exposed to dust particles
• Tolerate a non-temperature-controlled environment
• Ability to work overtime as required
Note: Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Legrand is proud to be an Equal Opportunity Employer. You will be considered for this position based upon your experience and education, without regard to race, color, religion, age, sex, national origin, sexual orientation, ancestry; marital, disabled or veteran status. We are committed to creating and maintaining a workforce environment that is free from any form of discrimination or harassment.
If you'd like to work in a fun, creative, business-casual environment that offers a comprehensive benefit package, we encourage you to apply!
Legrand is an equal employment opportunity employer.
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