It Services- Disability And Leave Manager (Us Remote)

Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

IFS - Internal Firm Services - Other

Management Level

Manager

Job Description & Summary

A career in our Human Resources team, within Internal Firm Services, will provide you with the opportunity to make a difference at PwC by helping to fully leverage the skills and talents of all our people. You’ll focus on helping the local offices in driving the Firm’s people strategy, creating a unique people experience for each individual, and supporting our Firm wide values by working with the core competencies that measure and drive individual and Firm wide success in the marketplace. As part of our Policy, Strategy and Leadership team, you’ll provide strategic oversight, manage operations, and develop policies for all aspects of the Human Resources team.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

• Develop new skills outside of comfort zone.

• Act to resolve issues which prevent the team working effectively.

• Coach others, recognise their strengths, and encourage them to take ownership of their personal development.

• Analyse complex ideas or proposals and build a range of meaningful recommendations.

• Use multiple sources of information including broader stakeholder views to develop solutions and recommendations.

• Address sub-standard work or work that does not meet firm's/client's expectations.

• Use data and insights to inform conclusions and support decision-making.

• Develop a point of view on key global trends, and how they impact clients.

• Manage a variety of viewpoints to build consensus and create positive outcomes for all parties.

• Simplify complex messages, highlighting and summarising key points.

• Uphold the firm's code of ethics and business conduct.

Basic Qualifications:

Minimum Years of Experience: 4 years

Additional Years of Experience : 4 year(s) of progressive roles managing Disability and Leave of absence programs.

Minimum Degree Required: High School Diploma

Degree Preferred: Bachelor's Degree

Additional Information around Degree Preferred :

Fields of Study: Business management or other related

Certification Required : None

Certification Preferred: SHRM

Knowledge and Skills Preferred :

Demonstrates knowledge of the policies and protocols related to benefit plan administration with in-depth attention to detail, organizational skills and agility to deliver quality deliverables and/or a proven record of success in the following areas:

• Understanding of the Disability and Leave policies and make sure administrator is consistent with our practices;

• Understanding statutory regulations (federal, state or city/local) interplay and compliance with federal regulations, and multiple types of leaves (Disability, Family Medical, Parental, Military, etc.);

• Complying with all applicable leave legal requirements for federal, state and government regulatory filings and processes outside of the TPA (Third Party Administrator);

• Reviewing and updating necessary corporate communications and plan materials both internally and externally (TPA) for employees and key stakeholders throughout the leave process.

• Reconciliation of monthly benefit billings. follow up with carriers on adjustments and coordinating with Benefits Leader and AP the vendor billings for timely payments;

• Maintaining and tracking Leaves of Absence in conjunction with our TPA and Workday for streamlining leaves and to preparing for upcoming leave along with those returning back to work and/or intermittent leave tracking;

• Coordinating and addressing leave issues with applicable internal/external parties such as TP (Third Party) vendors/administrators, Payroll, Benefits, Legal, & Human Resources, to effectively manage the entire leave process;

• Analyzing and consulting with Benefits, HR, Legal regarding all ADA (American with Disabilities Act) accommodation requests and coordinating with managers and/or Talent Consultants;

• Responding to benefit inquiries from employees and leaders about plan provisions (annual enrollments, qualifying events, eligibility, claims);

• Proficiency in all facets of benefits and retirement plan programs, including medical, dental, vision, life insurance, short and long term Disability and other benefits including open enrollment;

• Ability to work both independently and proactively as well as in a highly collaborative environment, while maintaining confidentiality and use tact and discretion of confidential information while contributing to a positive working environment;

• Demonstrating problem solving ability with thorough experience in complex issue resolution;

• Communicating cogently to all levels of internal staff and management, both verbally and written and utilizing interpersonal skills by collaborating effectively, communicating clearly, concisely and tactfully; and

• Proficient with Google Suite (e.g. Docs, Slides, Sheets, Drive etc.), and Business Intelligence (BI) analysis tools (e.g. Alteryx); Microsoft Suite, Workday and strong excel experience.

This is a U.S. based role and PwC IT Services (US) LLC does not intend to hire external job seekers who will need, now or in the future, PwC IT Services (US) LLC sponsorship through the H-1B lottery.

All qualified applicants will receive consideration for employment at PwC IT Services (US) LLC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC IT Services (US) LLC is proud to be an affirmative action and equal opportunity employer.

For Applicants Residing in California

Compensation range: $99,000 - $165,000 and may be eligible for an annual discretionary bonus. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and where the applicant resides within California.

For Applicants Residing in Colorado

Compensation range: $93,000 - $145,000 plus may be eligible for an annual discretionary bonus. Actual compensation within that range will be dependent upon the individual's skills, experience and qualifications.

For Applicants Residing in New York State

Compensation range: $86,500 - $165,000 plus may be eligible for an annual discretionary bonus. Actual compensation within that range will be dependent upon the individual's skills, experience and qualifications.

For Applicants Residing in Washington

Compensation range: $105,500 - $165,000 plus may be eligible for an annual discretionary bonus. Actual compensation within that range will be dependent upon the individual's skills, experience and qualifications.

We offer a comprehensive, flexible and competitive benefits program. It provides access to programs that can be tailored to meet the personal health and financial well-being needs of our employees and their families. We offer medical, vision and dental coverage, and health savings accounts; mental health support, family and caregiver support, time off to relax and recharge through our paid holidays, firmwide extended holidays, vacation and family and personal sick time; and a retirement savings plan with Roth features.

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Available for Work Visa Sponsorship?

Government Clearance Required?

Job Posting End Date

April 1, 2024

All qualified applicants will receive consideration for employment at PricewaterhouseCoopers ITServices (US) LLC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PricewaterhouseCoopers ITServices (US) LLC is proud to be an affirmative action and equal opportunity employer.

For positions based in San Francisco, consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance.

For positions in Colorado,Compensation range:$93,000-$145,000 plus may be eligible for an annual discretionary bonus. Actual compensation within that range will be dependent upon the individual's skills, experience and qualifications.

We offer a comprehensive, flexible and competitive benefits program. It provides access to programs that can be tailored to meet the personal health and financial well-being needs of our employees and their families. We offer medical, vision and dental coverage, and health savings accounts;mental health support, family and caregiver support , time off to relax and recharge through our paid holidays, firmwide extended holidays, vacation and family and personal sick time; and a retirement savings plan with Roth features.