It Project Manager

We are seeking an experienced, responsible, and detail-oriented individual to join our team as an IT Project Manager. The Project Manager will be responsible for the smooth onboarding of new clients into an MSP environment. You will be coordinating the entire process beginning with the initial handoff from sales, scheduling and monitoring the on-site surveys and subsequent hardware and software cutover, and through the final handoff to the long-term help desk.

Duties & Requirements:

• Coordinating and overseeing all phases and aspects of client onboarding projects.

• Processing information within specific time frames to maintain efficiency and timeliness of documentation, submissions, communications, and reporting.

• Organizing information into standard formats and reports in various systems.

• Must be professional, extremely detail-oriented, a quick learner, resourceful, and possess strong written and oral communication skills.

• Must have as strong ability to prioritize, multi-task and anticipate needs with competing deadlines.

• Must be a self-starter who can work autonomously.

• Good organizational skills. Ability to manage multiple projects simultaneously.

• Strong customer service focus with the drive to build lasting client relationships.

• Strong attention to detail and proofreading skills for clear and effective email communications.

• Willingness to pitch in with what is needed outside the normal scope of work.

• Must be team/detail oriented with a drive to help when needed to achieve a common goal.

• Ability to meet time sensitive and competing deadlines

• Quick thinking and ability to adapt in a fast-paced environment with fluctuating needs and last-minute changes.

• Have ability to be given a task, independently research and report back with suggestions.

• Highly fluent/strong knowledge of Microsoft office

• Strong computer skills, fluent in Adobe Acrobat/PDF, Microsoft Excel and Microsoft Word. Familiarity with Project Scheduling and file management technologies. Ability to learn new computer programs and systems.

• Clear and concise written and oral communication skills (phone/email).

• Must be able to work with a flexible schedule dictated by project requirements (Nights and Weekends)

Job type: Full-time

Required experience:

Project Management: Minimum 2 years

Job Type: Full-time

Pay: From $65,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Compensation package:

• Bonus opportunities

Experience level:

• 2 years

Schedule:

• Day shift
• Monday to Friday
• Night shift
• On call
• Weekends as needed

Education:

• High school or equivalent (Preferred)

License/Certification:

• PMP (Preferred)

Ability to Relocate:

• Waterbury, CT: Relocate before starting work (Required)

Work Location: In person