Company

Domino'sSee more

addressAddressAnn Arbor, MI
type Form of workFull-Time
CategoryInformation Technology

Job description

Company Description
Founded in 1960, Domino's Pizza is the largest pizza company in the world, with a significant business in both delivery and carryout pizza. It ranks among the world's top public restaurant brands with a global enterprise of more than 19,500 stores in over 90 markets. Domino's had global retail sales of nearly $17.8 billion in 2021, with over $8.6 billion in the U.S. and over $9.1 billion internationally. In the third quarter of 2022, Domino's had global retail sales of over $4.0 billion, with over $2.0 billion in the U.S. and nearly $2.0 billion internationally. Its system is comprised of independent franchise owners who accounted for 98% of Domino's global stores as of the end of the third quarter of 2022. Emphasis on technology innovation helped Domino's achieve more than half of all global retail sales in 2021 from digital channels. In the U.S., Domino's generated more than 75% of U.S. retail sales in 2021 via digital channels and has developed several innovative ordering platforms, including those for Google Home, Facebook Messenger, Apple Watch, Amazon Echo, Twitter and more.
Job Description
Domino's strategic investment for next generation franchisee tools requires a strong Product Owner III who will work closely with the Sr. Manager of Store Software Product Strategy and cross-functional IT/business stakeholders to help support the product vision of our Next Generation Store Systems (NGSS) consumer off-the-shelf (COTS)/ value-add product offerings and their roadmap.
We value a Product Owner III who acts as a Product Owner of consumer-facing applications and is committed to delivering a suite of applications that will optimize our global store management and operations.
GENERAL RESPONSIBILITIES
(50%) Support Refinement of Prioritized Project Initiatives
  • Work with cross-functional teams to get a formal estimate of initiatives to aid with prioritization and product roadmap refinement
  • Refine the product roadmap that supports core offerings and align with Go-to-Market strategies set by the enterprise
  • Create End-to-End Scenarios to both communicate big picture aspects of business operations and serve as the basis for whole system testing scenarios.
  • Extend product ideation/refinement by engaging a cross-functional internal and external team of stakeholders who will provide insight on "what matters most" to our master franchisees, domestic franchisees, stores, and fulfill customer service trends.
  • Support initiatives for rapid pilot users' rollout

(20%) Partner effectively with internal and external stakeholders to ensure flawless execution of NGSS Consumer Off-the-Shelf store software products.
  • Work closely with business and NGSS technology leaders (Solution Architecture, Technical Delivery, Application Architecture/Development, Content Management, Quality Assurance, and Operations teams) in communicating/maintaining clear priorities of project initiatives.
  • Support NGSS project execution teams by staying informed and aligned with the hardware, software, integrations, determination of customer needs, and technology feasibilities.

(30%) Product Ownership
  • Represent the customer (Franchisee, Insider, Delivery Expert, Domino's Customer, etc.) through all facets of the SDLC.
  • Ensure high-level business requirements are clearly defined and articulated in support of future solutioning and implementation by the NGSS delivery teams.
  • Provide real world business use cases that will drive feature creation and team delivery
  • Evaluate software solutions to determine if they meet the needs of the business before solution is given to development for implementation.
  • Evaluate delivered software increment and ensure it meets the quality and functionality needs of our customer(s).
  • Provide system demonstrations and program update presentations to Director level management and below

Qualifications
  • Bachelor's or master's degree in computer science, information technology, engineering, business administration or related field OR equivalent professional experience
  • At least 5 years of experience in medium to large scale system implementation efforts using multiple SDLC methodologies such as Agile, RUP, Waterfall, etc. (Agile Scrum strongly desired)
  • Strategic Thinking / Visioning - able to articulate the vision for long term success of a product
  • Great communicator (oral and written), presenter, positive, engaging, passionate, persuasive and respectful
  • Proven track record of working with stakeholders to identify the need of the business and clearly articulating that in the form of requirements and communications with delivery teams
  • Strong facilitation skills; great organization and management skills
  • Microsoft Office including Word, Excel, Visio, Project, PowerPoint, and Outlook
  • Understands the capabilities of key technologies (HTML5, Java, .NET, SQL Server)
  • Domestic and International Travel Required - up to 20%

ADDITIONAL QUALIFICATIONS
  • Experience in Restaurant Chain, Quick Service or Retail Industry
  • Demonstrate ability to lead cross functional teams without direct authority to obtain results
  • Has foundational experience playing a contributing role in full cycle software delivery as a developer, business analyst, technical delivery, or quality expert (previous development experience strongly preferred)
  • Experience or equivalent subject matter expertise across multiple technology areas
  • Experience working in an Agile product/software development environment

Additional Information
  • All your information will be kept confidential according to EEO guidelines.
Refer code: 7549401. Domino's - The previous day - 2024-01-01 16:46

Domino's

Ann Arbor, MI
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