IT - Identity and Access Management (IAM) Operations Manager

What we offer:

• Career Development
• Competitive Compensation and Benefits
• Pay Transparency
• Global Opportunities

Learn More Here: https://www.dematic.com/en-us/about/careers/what-we-offer/
Dematic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
The base pay range for this role is estimated to be $82,000 - $166,000 at the time of posting. Final compensation will be determined by various factors such as work location, education, experience, knowledge, and skills.
Tasks and Qualifications:
What You Will Do In This Role:

• Monitor the SaaS supplier that will provide operational capabilities including Identity Governance and Administration, User lifecycle management (JLM processes), Recertification campaigns, and Segregation of duties policies
• Connect target systems and cloud services with the IAM/IDM as part of integration projects
• Manage tickets, incidents, and support problem resolution as 3rd level, following our "Follow the Sun" approach
• Serve as an escalation point for internal and external stakeholders to resolve issues and problems with the Access Management tools
• Drive continuous improvement of the service operations
• Define and maintain the Identity and Access Management-related policies, standards, guidelines, and procedures ensuring they reflect the current legal, regulatory, and client requirements and threat landscape
• Define and utilize role and attribute-based access model on KION & cloud environment to force "need to know" and "last privilege" principle
• Support Business in role maintenance and manage access lifecycle
• Implement integrated and streamlined Identity and Access Management lifecycle processes
• Ensure enforced authentication and authorization to all KION users and services
• Implement identity intelligence capabilities to continuously monitor and report authorized access level changes
• With other experts on the team, ensure that the projects of the multi-year roadmap are implemented.
• Manage security innovation projects to proactively drive security access control improvements
• Support Audit evidence collection and walk-throughs

What We Are Looking For:

• Bachelor's degree in Information Technology, Computer Science, Computer Engineering, or related field and/ or related experience
• 5+ years of IAM experience
• Proven experience in increasing responsibility in information security roles with experience in Identity and Access Management within a highly complex organization with devolved structures and multiple stakeholders
• Experience in implementing an Identity and Access Management strategy
• Proven track record in Access Management processes
• Experience in hands-on design and implementation of IAM platforms - OMADA desirable
• Experience with the integration of SSO with externally hosted vendor applications
• Strong understanding of Authentication methods and key IAM technologies deployed in cloud environments (Azure, AWS)
• In-depth knowledge of the Identity lifecycle and service delivery models
• Up-to-date knowledge of current exploit techniques, vulnerability disclosures, data breach incidents, and security analysis techniques, combined with the understanding of the potential impact on the security posture
• Security professional-related certification - CISSP, CISM, CCSP, SANS or equivalent