It Event Support Technician

The United Center, a premiere sports and entertainment facility and home of the Chicago Blackhawks and the Chicago Bulls, is looking for someone with a passion for sports and technology to fill a key, part-time role in IT operations on event days.

General Responsibilities:

Provide tier 1 support to IT, F&B, and Retail technology during United Center events, games, concerts, etc.

Specific Duties:(Include but not limited to)

• Cable management – including but not limited, network, power, and peripheral cabling.
• Termination, placement and maintenance of cable.
• Basic troubleshooting of point-of-sale and computer hardware/software.
• Replacing and set-up of point-of-sale and computer hardware
• Other miscellaneous duties may be assigned.

Physical Demands:

The individual may be required to stand, walk, climb, or balance, stoop, kneel, crouch, taste or smell for up to 1/3 of the shift and use hands to handle or feel, reach with hands and arms for 1/3 to 2/3 of the shift.

Occasionally, the individual may be required to lift up to 75 -100 pounds, lifting a wide array of audio, video and computer apparatus.

Vision requirements: close, distance, color and focusing abilities.

Work Environment:

The individual may be required to work in a confined space, near moving mechanical parts, work in high, precarious places, fumes or airborne particles, toxic or caustic chemicals, extreme cold (non-weather) and vibration for up to 1/3 of the work shift, and be at risk of electrical shock for 1/3 to 2/3 of the shift. The work environment contains a moderate noise level.

Education:

One-year certificate from college or technical school; or 3 to 6 months related experience and/or training; or equivalent combination of education and experience.

Experience:

Ability to operate specific equipment or tools.

Ability to work with specific computer software.

Familiarity with special terminology such as legal, medical or scientific terms.