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SalaryTLC Plumbing & Utility is an award-winning company with a life-changing culture, and we are always looking for experienced individuals to join our team. TLC’s mission is to provide a stable work environment while being respected among our peers. This is supported by our core values of honesty, hard work, respect, compassion, and consistency.
We have helped more people obtain their license(s) than any other company in New Mexico.
Job Description
We're looking for a technical support individual that has a desire to learn, work hard and provide superior customer service to our employees.
Job Requirements
- Intermediate knowledge and understanding of IT systems, processes and terminology.
- Strong knowledge of Microsoft Office suite of products
- Technical certification a plus
- Experience working in a Help Desk environment.
- Experience with managing and supporting mobile devices; iPhones and iPads.
- Experience with supporting peripheral devices.
- Experience with Active Directory a plus.
- Experience with building and imaging desktops.
- Is relentless in the pursuit of TLC’s values.
- Consistently contributes to the success of the IT department, as well as other teams within TLC and its other entities.
- Produces results that exceed expectations and turns plans into actions.
- Strives to develop technical aptitude through training and willingness help wherever needed.
- Provide exemplary customer service by creating a comfortable environment that allows employees to easily approach with questions or concerns.
- Clearly share information and makes sure people have what they need to succeed.
- Must be able to quickly analyze and diagnose issues.
- Must be organized and willing to follow TLC procedures.
Benefits
- Medical Insurance
- Dental & Vision Insurance
- Employer provided Life Insurance
- 401K
- Health Clinic Partner
- Paid Continuing Education
- Provided Training and Certifications
