PURPOSE/SCOPE
Identify and leverage corporate purchasing power within the Information Technology category, including hardware, software, maintenance, BPO / staffing, and other assigned commodities. Partner with internal business units to improve quality of procurements, sourcing penetration and Procurement contribution. Engage customers in a managed selection process. Manage/facilitate contracting and negotiation process to ensure contractual protection. Provide proactive strategic sourcing support to business units to drive cost reduction and operational efficiencies.
PRIMARY RESPONSIBILITIES
- Develop and manage relationships with internal business units.
- Drive early engagement, sourcing penetration, customer compliance and "business-partner" relationship status with assigned Business Units.
- Identify company's opportunities to drive "cost-out" utilizing the 7-step sourcing process.
- Guide sourcing projects within overall acquisition strategy.
- Recommend/Refine current sourcing strategy practices and protocols.
- Define sourcing / contracting processes to customers, recommend project approach and secure approvals from the Business Customer.
- Formulate procurement and category-specific strategies, policies, and lead implementations. Drive business unit compliance.
- Develop product / service specifications in cooperation with Business Customer.
- Develop supplier evaluation and selection criteria, in general, and for Information Technology spend category as part of agreed procurement strategy.
- Monitor category trends and conduct market research as needed.
- Conduct RFx activities as necessary.
- Manage negotiation process with suppliers jointly with the Business Customer.
- Manage the contract development process.
- Perform operational review of contract performance for Information Technology category and other categories in scope.
- Manage supplier relationships and in collaboration with the Business Customer.
- Define accountabilities and protocols for sourcing related compliance tracking, analysis, reporting, and client participation.
- Participate in construction and maintenance of contract library (SLAs, pricing, and terms) for spend categories under management.
- Perform continuous category analysis and management.
- Overall, manage all aspects of assigned clients/categories/contracts.
KEY ATTRIBUTES
- Individual must demonstrate creativity, integrity, and innovation.
- Individual must be an effective change agent.
- Individual must consistently demonstrate quality customer focus and leadership.
- Individual must be a self starter, assertive and team player.
- Individual must be an effective problem solver.
- Individual must possess excellent written and oral communication skills.
- Individual must possess the ability to effectively engage at all levels of the organization.
KNOWLEDGE
- Must have a strong background and knowledge of expenditure analysis, and Strategic Sourcing processes and practices.
- Experience in development of "bottoms-up" sourcing savings plans, and for designing sourcing support models that reach the greatest number of potential customers at the lowest cost to the company.
- Must have a strong understanding and experience in working with a large supply base.
- Must have broad working knowledge of procurement best-practices and trends.
- Must have strong knowledge of sourcing IT products / services for supporting internal and external groups in a services industry.
- Must have knowledge of contracts and negotiation tactics.
- Must have an understanding and commitment to the continuous business improvement process.
- Must understand the Business needs and requirements for IT procured goods and services.
SKILLS
- Individual must be capable of working closely with internal customers, cross-functional teams, business units, support partners and suppliers - must be a team leader/player.
- Individual must be an effective planner and organizer.
- Individual must have the ability to manage multiple projects and tasks effectively.
- Individual should have the ability to communicate effectively with customers, business units and suppliers.
- Individual must have the analytical ability to develop and execute strategic and tactical plans.
- Individual must possess strong financial skills and knowledge of business law.
JOB REQUIREMENTS
- Minimum 5-7 years experience delivering category specific sourcing/buying service, strategic sourcing, supplier/category management and compliance management, across North America
- Financial Services experience a plus
- Professional Procurement Qualification (CIPS/CPM or equivalent preferred)
- Business Related 4 Year College Degree
- MBA/JD and appropriate professional affiliations/certifications preferred.
- eProcurement/eSourcing technology experience a plus
- Leading project teams experience desirable