Address
Form of workEdgewater Federal Solutions is seeking an IT Asset Management Analyst to support the IT program at a major national laboratory.
Responsibilities- Software Asset Management
- Obtain and conduct initial review of End User License Agreements (EULAs)
- Creation and maintenance of software product, model and entitlement records
- Assistance with internal compliance audits and mitigation
- Hardware Asset Management
- Creation and maintenance of hardware/consumable product, model and asset records
- Assist in the reclamation of computers after replacement and employee separation
- Ensure that accountability agreements are accepted by custodians
- Vendor Management
- Request quotes
- Obtain W-8BEN from foreign vendors as required by laboratory policy
- Queue Management
- Monitor IT Asset Management queue and provide updates to requesters, as appropriate
- Identify and fulfill "Tier 1" requests/tasks
- Other project tasks and duties as assigned
- 2 years IT Asset Management experience
- U.S. Citizenship is required per Contract.
- Knowledge of major IT manufacturers and software publishers
- Ability to effectively work in a hybrid collaborative team environment
- Strong communication skills, written and verbal
- Customer service experience and commitment to customer service and support
- Analytical and problem-solving skills
- Initiative to anticipate issues and provide insight into solutions
- Strong attention to detail and organizational skills
- Ability to manage projects in parallel with daily tasks
- Ability to work independently and with a sense of urgency and accuracy, in a fast-paced team environment
- Intermediate experience with Microsoft Office suite of applications
Desired:
- Experience with ServiceNow ITSM and ITAM functionality
- General technical knowledge and experience
- General administrative experience
Benefits:
Salary: $63,025.00/Yr.
About Us:
Edgewater Federal Solutions is a privately held government contracting firm located in Frederick, MD. The company was founded in 2002 with the vision of being highly recognized and admired for supporting customer missions through employee empowerment, exceptional services and timely delivery. Edgewater Federal Solutions is ISO 9001, 20000-1, 270001 certified, appraised at CMMI Level 3 Maturity for Development and Services, and has been named in the Top Workplaces in the Greater Washington Area Small Companies for 2018 through 2023.
It has been and continues to be the policy of Edgewater Federal Solutions to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, and/or other statuses protected by applicable law. #LI-HH1
Employment Type: FULL_TIME
