Investor Reporting Analyst

position

Investor Reporting Analyst

division/department

Home Finance/Servicing and Post Closing

classification Non-Exempt

position close date

March, 22,2024

nature of position

The Investor Reporting Analyst is responsible for performing Investor Reporting with the understanding of the requirements of the three major investors, Fannie Mae, Ginnie Mae and Freddie Mac and other miscellaneous and private investors, as applicable. Prepare and present management reports on loans securitized with GNMA, which includes holding a monthly meeting with members of the executive team on loans needing to be bought out; monitor the GNMA delinquency threshold; monitor the advance and repayment of funds advanced to sub-servicer for loans in loss mitigation, which includes partial claims and foreclosure claims. Monitoring of the Insurance Matching Suspense Report to ensure accurate loan information with the investor and Complete Assignments of Deeds of Trusts appropriately for county recording and performs assignments out of Mortgage Electronic Registration System (MERS) on all loans in a delinquency and bankruptcy status and provides backup to MERS system. Monitor receipt of all loan modification documents to ensure correctness so the loans can be securitized into a new pool. Process payments received for single family loans daily along with monitoring funds in suspense accounts. This individual reports to the Manager of Servicing and Post Closing.

essential functions

• Monitor the processing of funds, such as claim money, sales proceeds processed by our sub-servicer.

• Respond to internal and external customer service calls and requests in a timely and efficient manner.

• Assist in the oversight of the sub servicer in the accurate and timely reporting and remitting to investors.

• Duties will include assisting the sub-servicer with setting up new investor numbers, creating reports to

monitor delinquency thresholds established by the investor and CHFA. Arrange for appropriate investor accounting reports, reconciling, wiring, mailing or otherwise providing funds to investors according to their requirements.

• Reconcile exceptions and over/short conditions on a monthly or otherwise established schedule.

• Perform periodic audits with investors or agents as required.

1981 Blake Street
Denver, Colorado 80202

800.877.chfa (2432)

www.chfainfo.com chfa job description

• Know and be able to perform functions relating to repurchases, buy outs, interest credits, investor changes, as well as general day-to-day interaction with the sub-servicer, their agents, or contractors for the investors.

• Provide a high level of service to investors/sub-servicer through correspondence and communications.

• Identifies, researches, and resolves residential loan-level issues (exceptions) in securities back by first

mortgages

• Analyzing data to prioritize risk associated with a pool of mortgages within a security.

• Monitor the repayment of funds advanced to subservicer as it relates to partial claims and loan modifications
• Monitors the portfolio of the section 8 loans, including funds received from individual Public Housing

Authority (PHA’s)

• Monitor the subservicer for the receipt of loan modification documents so the loan can be securitized into

a new pool

• Complete and record Assignments of Deeds of Trusts on loan repurchased from GNMA Pools

• Back up to MERS system

• Assume other duties/projects as they arise and be responsive to the department

knowledge, skills and ability

• Great organizational and analytical skills

• Ability to work quickly, accurately and with attention to detail in a fast-paced environment

• Ability to research and understand complex directives

• Strong verbal, negotiation and written communication skills

• Must have professional telephone etiquette

• Personal Computer Knowledge (MS Office based applications)

• Knowledge of Fidelity/Alltel Mortgage system is preferred

• Ability to establish rapport with persons of diverse ethnic, racial and cultural backgrounds essential
• Bilingual (English-Spanish) is a plus

• Abilities that reflect our values:

• Ability to continuously improve and develop knowledge and skills, while adapting quickly to changing

circumstances and processes

• Ability to work towards inclusion in all activities and decisions through the solicitation and

appreciation of diverse perspectives

• Ability to exercise personal accountability in all activities and decisions

• Ability to embrace a culture of operational excellence to ensure processes are continually evaluated

and improved as necessary

• Ability to operate with a sense of integrity and code of ethics

• Ability to have fun with a demonstrated sense of humor

• Ability to establish rapport with persons of diverse ethnic, racial, and cultural backgrounds

1981 Blake Street
Denver, Colorado 80202

800.877.chfa (2432)

www.chfainfo.com chfa job description

experience/education

High school diploma required. Minimum 2 years Investor Reporting, cashiering experience, preferably in a loan servicing environment with knowledge of collection, foreclosure, and bankruptcy experience.

equipment used

Telephone, personal computer, calculator, photocopier, fax machine, and Smartphone

physical environment

The incumbent in this position will perform the essential functions of the position primarily in a hybrid office environment, which requires sitting at a desk for most of the day with or without accommodations. The first 3- 6 months will primarily be in the office for on-the-job training.

validation statement

This job description is a general description of essential job functions. It is not intended as an employment contract, nor is it intended to describe all duties someone in this position may perform.

hiring range $50,000 - $60,000

benefit information

• Comprehensive medical, dental, and vision insurance plans, with competitive rates

• Generous Paid Time Off, including paid volunteer time, and leave programs

• Please visit our benefits page for additional information

how to apply

External candidates: Please submit your resume online at www.chfainfo.com/careers - Job Opportunities Tab

With respect to its programs, services, activities, and employment practices, Colorado Housing and Finance Authority assesses qualified individuals without regard to their race, color, religion, sex, (including pregnancy, sexual orientation, or gender identity), age, national origin, disability, veteran status, genetic information, or other protected status. Requests for reasonable accommodation or any complaints alleging violation of this nondiscrimination policy should be directed to the nondiscrimination coordinator, 1.800.877.2432, CHFA 1981 Blake street, Denver co 80202, available weekdays 8:00 a.m. to 5:00 p.m.