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The County of Riverside's Department of Public Social Services (DPSS) seeks an Investigative Technician I/II for the Criminal Records Review Unit located in Riverside.
Positions in this series, under general supervision, assist in and perform routine, non-sworn investigative work in support of the Investigative Bureau; serve civil and criminal legal processes for the District Attorney's Bureau of Investigation, Public Defender Bureau of Investigation, Department of Child Support Services, or preliminary investigations for Early Fraud Detection Unit of the Department of Public Social Services (DPSS); and do other work as required.
The selected candidate will review case files, and collect, organize, and analyze official and unofficial documentation related to cases. The Investigative Technician I/II will also be tasked with conducting field interviews as needed for the purpose of Welfare Fraud Prevention, as well as explaining program fraud prevention to eligibility staff. Duties also include conducting preliminary field investigations regarding Early Welfare Fraud detection and preparing reports. Additionally, the incumbent will process DPSS Criminal Background Check requests for investigative purposes; document and verify eligibility factors and summarize findings from investigations made; maintain case records; review policies and procedures and prepare correspondence as required.
The most competitive candidates will possess court record interpretations, CLETS, and children's services knowledge.
This position offers a 4/10 hybrid schedule with Mondays off after training is completed and could change at any time based on business needs.
Overtime, holidays and weekends will be required.
Meet the Team!
The County of Riverside Department of Public Social Services is comprised of employees who work collectively and in partnership with community-based organizations to serve the needs of the community. Can you see yourself here?
EXAMPLES OF ESSENTIAL DUTIES
INVESTIGATIVE TECHNICIAN I ($47,103.89 - $70,135.31 Annually)
• Provides support to Investigators that conduct investigations of: economic, hazardous materials and environmental crimes, bad check crimes, insurance fraud, homicide, and child abduction crimes, spousal, sexual and elderly abuse; interviews complainants, witnesses and defendants to collect and document information and record official statements in support of the investigative bureau; investigative dispatching, and prepares routine investigative reports.
• Reviews case files and extracts case file information useful to the investigation.
• Performs field service of civil and criminal legal process such as subpoenas, summons, and complaints; makes positive identification of person served, and time and location of services; assists in serving search warrants.
• Conducts civil annual Lanterman-Petris-Short (LPS)/conservatorship reviews and juvenile placement interviews.
• Collects, organizes and analyzes official and unofficial documents related to the assigned cases such as bank records, medical and dental records, title documents, court documents, articles of incorporation, law enforcement records and computer printouts; identifies and locates witnesses, victims, suspects and persons by using information obtained through directories, utility records, and other available sources, as well as through inquiries of public or private agencies, employers, families, neighbors, or other individuals.
• Files cases in court; tracks and monitors court proceedings; examines legal papers to verify authority, procedures and time limitations.
• Explains District Attorney, Public Defender, Department of Child Support Services, or Department of Public Social Services Investigation policies and procedures to witnesses, suspects and victims.
• Prepares and maintains statistical and operational log, records and reports; maintains computerized databases related to the assigned investigative activities.
• Prepares photo identification line-ups.
• Transports, or assists in transporting witnesses, suspects and victims.
• Sends and receives teletype printouts; operates radio, mobile telephone and paging equipment; maintains continuous contact with investigative personnel in the field in order to monitor location and exchange information.
• Acts as central receptionist for the District Attorney's Bureau of Investigations; receives, records and refers messages.
• Monitors security alarms located in assigned County facilities; issues and maintains law enforcement equipment and other investigative equipment used by investigative personnel.
• May photograph physical evidence and prepare crime scene diagrams for use by attorneys in court presentations; may testify in court as to investigative findings.
• May travel out of state or out of the country.
• May participate in surveillance and undercover investigations.
• May load, transport and store evidence.
• Conducts interviews for the purpose of welfare fraud prevention and explains program fraud prevention requirements and reviews case files.
• Conducts preliminary field investigations with regard to early welfare fraud detection. Collects and documents information and statements. Prepares written reports.
INVESTIGATIVE TECHNICIAN II (52,344.45- $77,919.50 Annually)
• Dispatch service calls for investigators using HT radios.
• Provides support to Investigators that conduct investigations of, economic, hazardous materials and environmental crimes, bad check crimes, insurance fraud, homicide, and child abduction crimes, spousal, sexual and elderly abuse; interviews complainants, witnesses and defendants to collect and document information and record official statements in support of the investigation bureau; investigative dispatching, and prepares routine investigative reports.
• Reviews case files, and extracts case file information useful to the investigation.
• Performs field service of civil and criminal legal process such as subpoenas, summons, and complaints; makes positive identification of person served, and time and location of services; assists in serving search warrants.
• Conducts civil annual Lanterman-Petris-Short (LPS)/conservatorship reviews and juvenile placement interviews.
• Collects, organizes and analyzes official and unofficial documents related to the assigned cases such as bank records, medical and dental records, title documents, court documents, articles of incorporation, law enforcement records and computer printouts.
• Identifies and locates witnesses, victims, suspects and persons by using information obtained through directories, utility records, and other available sources, as well as through inquiries of public or private agencies, employers, families, neighbors, or other individuals.
• Files cases in court; tracks and monitors court proceedings; examines legal papers to verify authority, procedures and time limitations.
• Explains District Attorney, Public Defender, Department of Child Services, or Department of Public Social Services Investigation policies and procedures.
• Prepares and maintains statistical and operational log, records and reports; maintains computerized databases related to the assigned investigative activities.
• Prepares photo identification line-ups; transports, or assists in transporting witnesses, suspects and victims.
• Sends and receives teletype printouts; operates radio, mobile telephone and paging equipment; maintains continuous contact with investigative personnel in the field in order to monitor location and exchange information.
• Acts as central receptionist for the District Attorney's Bureau of Investigations; receives, records and refers messages.
• Monitors security alarms located in assigned County facilities; issues and maintains law enforcement equipment used by investigative personnel.
• Photograph physical evidence and prepare crime scene diagrams for use by attorneys in court presentations; may testify in court as to investigative findings.
• Travel out of state or out of the country; may participate in surveillance and undercover investigations; may load, transport and store evidence.
• Conducts interviews for the purpose of welfare fraud prevention and explains program fraud prevention requirements and reviews case files.
• Conducts preliminary field investigations with regard to early welfare fraud detection. Collects and documents information and statements. Prepares written reports.
MINIMUM QUALIFICATIONS
INVESTIGATIVE TECHNICIAN I ($47,103.89 - $70,135.31 Annually)
OPTION I
Experience: One year of experience as an Investigative Technician Trainee.
OPTION II
Experience: Two years of sworn or non-sworn experience conducting field investigations or field investigative support functions within a public/private agency, which included the following duties: locating and interviewing witnesses, suspects, clients, and/or other parties involved with investigations; researching and obtaining photographs; researching, locating, obtaining, and verifying information and evidence for presentation in court; analyzing, evaluating, and assembling evidence for presentation in court, writing criminal and/or civil reports, and other forms of evidence and/or information.
OPTION III
Experience: Two years of full time experience as an Eligibility Technician II or comparable position in a Department of Public Social Services in which the primary area of responsibility included either: the auditing of case files and follow-up field work verifications, the researching of tax, property and related information used to determine potential welfare fraud cases; the gathering of information to be used in obtaining civil action against clients and providing information and evidence to be used in civil and criminal prosecutions; or experience in which the primary duties of the job involved in-depth interviewing and securing of information from individuals in order to determine, on the basis of laws and regulations, the proper case action.
Education Substitution: Completion of 12 semester or 18 quarter units from a recognized college with major coursework in administration of justice, criminal justice, criminology, law enforcement or a closely-related field may substitute for one year of experience for Options II and III.
Knowledge of: Basic functions of a law enforcement agency; Proper English usage and grammar; A variety of interviewing techniques; Research methods and techniques; the basic principles of investigation and basic investigative techniques.
Ability to: Learn, understand, interpret and apply basic laws, rules and regulations related to functions of the District Attorney's Bureau of Investigation, the Office of the Public Defender Bureau of Investigation, the Department of Child Support Services, or Department of Public Social Services; Communicate effectively both orally and in writing; Conduct routine support and/or preliminary investigations; Establish and maintain effective working relationships with those contacted in the course of work; Operate a variety of motor vehicles; Maintain records and files related to the assigned duties.
INVESTIGATIVE TECHNICIAN II (52,344.45- $77,919.50 Annually)
OPTION I
Experience: One year of experience as an Investigative Technician I in the County of Riverside or a comparable position in the Department of Public Social Services, Department of Child Support Services, Public Defender or District Attorney's Office.
OPTION II
Experience: Three years of sworn or non-sworn experience conducting field investigations or field investigative support functions within a public/private agency, which included the following duties: locating and interviewing witnesses, suspects, clients, and/or other parties involved with investigations; researching and obtaining photographs; researching, locating, obtaining, and verifying information and evidence for presentation in court; analyzing, evaluating, and assembling evidence for presentation in court, writing criminal and/or civil reports, and other forms of evidence and/or information. (Completion of 12 semester or 18 quarter units from a recognized college with major coursework in administration of justice, criminal justice, criminology, law enforcement or a closely-related field may substitute for one year of the required experience for Option II only.)
OPTION III
Experience: Two years of full time experience as an Eligibility Technician III or comparable position in a Department of Public Social Services in which the primary area of responsibility included either: the auditing of case files and follow-up field work verifications, the researching of tax, property and related information used to determine potential welfare fraud cases; the gathering of information to be used in obtaining civil action against clients and providing information and evidence to be used in civil and criminal prosecutions; or experience in which the primary duties of the job involved in-depth interviewing and securing of information from individuals in order to determine, on the basis of laws and regulations, the proper case action.
Knowledge of: Basic functions of a law enforcement agency; Proper English usage and grammar; a variety of interviewing techniques; research methods and techniques; Basic principles of investigation and basic investigative techniques; Functions, laws, rules, and procedures of the Department of Public Social Services, Department of Child Support Services, District Attorney's Office or the Office of the Public Defender; law enforcement investigative techniques; Principles of identification; preservation, and presentation of evidence; and the rules of evidence and of court procedures.
Ability to: Learn, understand, interpret and apply basic laws, rules and regulations related to functions of the District Attorney's Bureau of Investigation, Public Defender Bureau of Investigation, Department of Child Support Services or Department of Public Social Services; Communicate effectively both orally and in writing; Conduct routine support and/or preliminary investigations; establish and maintain effective working...
