Inventory Specialist

RB Global, Inc is seeking a Inventory Specialist to join our team! This role has the opportunity to report to our office in Clinton, ME or Monrovia, CA area!

The Inventory Specialist addresses all customer inquiries under the direction of the Office Supervisor, including all clerical duties needed in the office, and maintain clear proactive processes during the life cycle of a Financial, Fleet, or Rental Sourced vehicle. Role will focus on cycle time reduction and effective internal communication of next step items needed to process a vehicle for sale.

Key Responsibilities:

• Provide a variety of customer support services through the mail, telephone, and direct personal contact.
• Process orders and assignments.
• Enter data into computer systems.
• Reference pricing and delivery information.
• Perform word processing assignments, filing, and related clerical duties.
• Respond to customer questions, complaints, and requests.
• Set up new records and maintain existing records.
• Perform word processing assignments, filing, and related clerical duties.
• Process all necessary paperwork in preparation for auction day, securing necessary approvals.
• Other duties as assigned per business needs.

Competencies:

• Ability to analyze statistical and performance data, develop management summary reports, and proactively develop action plans.
• Experience in analysis of performance/operational data

• Extremely detail-oriented, organized, methodical, quality-conscious, and customer-centric, with a reputation for superb follow-through.
• Ability to learn quickly and work in a fast-paced environment.
• Excellent oral and written communication skills.
• Excellent customer service and collaboration skills.
• Ability to work independently and within a team environment.
• Ability to work within project timelines, establish priorities, and meet milestones and deliverables.
• Must be innovative, results/detail-oriented, and a team player.
• Demonstrates a high level of integrity and ethics; makes sound decisions in a dynamic and fast-paced business environment.

Education and Preferred Skills:

• High School diploma or equivalent experience preferred.
• 1-2 years of customer service or related experience required.
• Experience with Microsoft Office required

In return for your excellent skills and abilities, we offer a benefits package including health insurance, 401K, STD/LTD, Life Insurance/AD&D, paid holidays, and vacations.
About RB Global, Inc

RB Global is a leading, omnichannel marketplace that provides value-added insights, services and transaction solutions for buyers and sellers of commercial assets and vehicles worldwide. Through its auction sites in 13 countries and digital platform, RB Global serves customers in more than 170 countries across a variety of asset classes, including automotive, commercial transportation, construction, government surplus, lifting and material handling, energy, mining and agriculture.

The company’s marketplace brands include Ritchie Bros., the world’s largest auctioneer of commercial assets and vehicles offering online bidding, and IAA, a leading global digital marketplace connecting vehicle buyers and sellers. RB Global’s portfolio of brands also includes Rouse Services, which provides a complete end-to-end asset management, data-driven intelligence and performance benchmarking system; SmartEquip, an innovative technology platform that supports customers’ management of the equipment lifecycle and integrates parts procurement with both OEMs and dealers; Xcira, a leader in live simulcast auction technologies; and Veritread, an online marketplace for heavy haul transport.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)