Address
Form of workJob Description
Inventory / Returns Processing / Customer Service
Customer Returns Processing Coordinator
Up to $62,000 to start plus full benefits
As Customer Returns Coordinator, you will:
- Administer processes for returned merchandise
- Receive complete training
- Receive returned merchandise requests from customers
- Inspect returned merchandise
- Administer returns documentation
- Communicate with customers and vendors by phone and email
- Track the status of RMA requests
- Provide status updates on pending requests to customers and vendors as appropriate
- Escalate complex issues and decisions as necessary
- Issue customer credits as appropriate
- Make updates to lists, spreadsheets and customer account information
- Handle special projects
- Perform other duties as assigned
An ideal candidate profile will include:
- At least 3 years of Customer Service and/or Product Returns experience
- Proficiency with Microsoft Word. Excel and Outlook
- Accurate Data Entry skills
Pluses:
- +++ Experience with ANY TYPE of ERP system
- +++ Experience with SysPro ERP
- +++ Product Returns / RMA experience
- +++ Inventory Control, Inventory Planning and/or Inventory Management experience
Northwest Suburbs of Chicago - Arlington Heights, IL
JG ID #24-1142 - Arlington Heights, IL 60004 – Brandi Gentile, Lead Recruiter
Each year JobGiraffe helps thousands of job seekers to find direct hire, temp-to-hire and contract positions throughout Chicago and the Suburbs.
Whether our clients are hiring for a specific position or staffing an entire department, JobGiraffe connects the very best job seekers with the companies who need them.
All fees and associated placement costs are paid for by the clients of JobGiraffe. There is never any cost or fee to our candidates and no contracts or obligations are required.
Whether our clients are hiring for a specific position or staffing an entire department, JobGiraffe connects the very best job seekers with the companies who need them.
All fees and associated placement costs are paid for by the clients of JobGiraffe. There is never any cost or fee to our candidates and no contracts or obligations are required.
