Inventory Assistant

A leading manufacturing company committed to producing high-quality products for our customers. With a dedication to innovation and excellence, we strive to exceed customer expectations while maintaining the highest standards of quality and efficiency. As we continue to grow, we are seeking a dynamic individual to join our team as an Inventory Assistant/Customer Service Representative.

Position Overview: We are looking for a detail-oriented and customer-focused individual to join our team as an Inventory Assistant/Customer Service Representative. This role will primarily involve supporting the inventory management process and providing exceptional customer service to our clients. The ideal candidate will have a strong attention to detail, excellent communication skills, and the ability to thrive in a fast-paced manufacturing environment.

Responsibilities:

1. Inventory Management:

   • Assist in maintaining accurate inventory records through regular audits and cycle counts.
   • Monitor inventory levels and coordinate with purchasing and production teams to ensure adequate stock levels.
   • Receive incoming shipments, verify contents, and update inventory systems accordingly.
   • Prepare and process orders for shipment, including picking, packing, and labeling products.

2. Customer Service:

   • Serve as the primary point of contact for customer inquiries, providing timely and accurate information.
   • Address customer concerns and resolve issues in a professional and courteous manner.
   • Process customer orders, track shipments, and provide updates on delivery status.
   • Collaborate with sales and logistics teams to ensure timely order fulfillment and customer satisfaction.

3. Documentation and Reporting:

   • Maintain organized records of inventory transactions, including receipts, transfers, and adjustments.
   • Generate reports on inventory levels, order status, and customer inquiries as needed.
   • Assist in analyzing data to identify trends and areas for improvement in inventory management and customer service processes.

4. Team Collaboration:

   • Work closely with cross-functional teams, including production, logistics, and sales, to support company objectives.
   • Communicate effectively with colleagues to coordinate activities and prioritize tasks to meet deadlines.

Qualifications:

• High school diploma or equivalent; Bachelor’s degree preferred.
• Previous experience in inventory management, customer service, or a related field is preferred.
• Proficiency in Microsoft Office Suite and inventory management software.
• Excellent organizational skills and attention to detail.
• Strong communication and interpersonal skills.
• Ability to multitask and prioritize tasks in a fast-paced environment.
• Willingness to learn and adapt to new processes and technologies.

Benefits:

• Competitive salary commensurate with experience.
• Comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.
• Opportunities for career growth and professional development.
• Collaborative and supportive work environment.

Pay Details: $45,000.00 to $50,000.00 per year
Equal Opportunity Employer/Veterans/Disabled
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The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.