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Form of work
SalaryLife Unlimited. At Smith+Nephew we design and manufacture technology that takes the limits off living.
This role will operates warehouse logistics, understanding it and providing solutions to the work flow, focused in KPIs and positive results.
What will you be doing?
- Safely and accurately coordinates and assembles customers’ orders to prepare them for delivery or customer pick – up; this includes arranging and loading products into containers and/or trays, dispatching orders by settling routes and planning delivery schedules to specific destinies.
- Monitors backlog and manages inventory to control stock levels and maintain the most accurate up to date inventory information.
- Handles and organizes all materials to minimize damages.
- Manages and maintains surgical instrumentation area by organizing and keeping trays clean and disinfected and ready for use.
- Identifies expired and/or damaged products, and locates physical and sample merchandise.
- Investigates customers' complaints involving such matters as damaged items, overcharges, and delay in shipment, and makes necessary adjustment.
- Evaluates the variances of cases to bill customers within the established time.
- Answers inquiries on types of services offered, rates, schedules, and areas serviced.
- Examines items to be moved to ascertain approximate weights and type of crating required.
- Receives and dispatches warehouse products on a daily basis and issues reports to maintain records.
- Performs routine maintenance in order to comply with safety standards and to neatly maintain storage areas.
- Operates heavy machinery such as forklift.
- Accountable as an on-call worker during holidays and weekends.
- Deploy and assembled trays, Deploy equipment and maintain the records and traceability
- Perform Cycle Counts, inventory reconciliations and root cause analysis for differences
- Visit hospitals to perform a Cycle Count (sets, implants, products, equipment) twice times per year for consignments.
- Manage the logistics for Samples, Sales Support, warranties and Services Exchange.
- Prepare the outbound export orders to domestic or international customer.
- Participate at the return excess inventory activities.
- Create the inventory demand for missing items and monitoring the inbound ETA to replenish.
- Prepare reports and statistics to monitoring the shortages, daily dispatch cases and direct orders, cycle count accuracy, overdue loaners, among others.
- Maintain organized and clean the working areas.
- Comply with established cut off and assure the continuity of business.
- Complies with laws, regulations and Company policies and procedures.
What will you need to be successful?
- Education:
- M Associate degree (A. A.) or equivalent from two-year college or technical school; or six months to one-year related experience and/or training; or equivalent combination of education and experience
- Licenses/ Certifications: Operates heavy machinery
- Experience:
- 1 year of experience in a similar role
- Experience in the medical device industry or medical plans, preferable
- Inclusion, Diversity and Equity- Committed to Welcoming, Celebrating and Thriving on Diversity, Learn more about Employee Inclusion Groupson our website (https://www.smith-nephew.com/
- Work/Life Balance: Flexible Personal/Vacation Time Off
- Your Wellbeing: Medical, Dental, Vision, Health Savings Account, Employee Assistance Program, Parental Leave, Fertility and Adoption Assistance Program
- Flexibility: Hybrid Work Model (For most professional roles)
- Training: Hands-On, Team-Customized, Mentorship
- Extra Perks: Discounts on fitness clubs, travel and more!
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