Internet Sales Manager

Jerry’s Auto Group has an outstanding opportunity for a talented and experienced Internet Sales Manager to join our winning team at our Chevrolet Dealership. Responsibilities include training sales staff in responding to and following up with our Internet leads and phone calls. The goal is to provide world-class customer service in directing a customer from a lead prospect to a sold customer. The candidate will also assist staff and work with customers to overcome objections and close deals.

Candidates must have a successful track record of meeting sales objectives in a BDC or Internet Sales Management position.

WE OFFER:

• An extremely competitive pay plan
• Ongoing professional training
• Flexible scheduling
• Medical & Dental
• 401(k) Retirement
• Paid Vacation

JOB RESPONSIBILITIES

• Train new hires and experienced sales professionals on ways to improve lead performance.
• Oversee the daily operations of Internet Sales and mentor associates in lead handling.
• Must be able to communicate effectively and coach sales staff on the process and use of CRM software
• Meeting with sales consultants to plan and implement objectives for achieving sales goals
• Ensure the sales consultants follow their daily work plan in the CRM, complete all tasks properly, communicate with their assigned customers, and escalate any issues to management.
• Personally, reaching out to interested customers, overcoming objections, and setting up appointments for them to visit the dealership.
• Assist sales consultants in crafting email responses and word tracks for customer phone interactions to achieve a high level of setting bonified appointments.

Job Qualifications

• Thorough knowledge of CRM, DMS, and Desking tools is required. Experience with Dealertrack and VinSolutions is a plus.
• Two years of experience at a franchised dealership in the role of BDC or Internet Sales Management position
• Enthusiasm and high energy throughout the sales workday
• Friendly, competitive personality, especially when handling objections & negotiating pricing
• Strong customer service, communication skills, computer, and basic math skills
• Ability to train sales associates in all facets of handling Internet customer inquiries
• Clean driving record & valid driver’s license

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.