International Operations Assistant

Responsibilities:

• Provide administrative support to the team, including but not limited to managing service calendars, assisting with receiving and processing orders, shipping, and invoicing, preparing reports, billing.

• Utilize administrative expertise to support inside sales efforts, engaging with potential and existing clients.

• Act as a key liaison between the sales and service team to our suppliers, ensuring streamlined communication and efficiency.

• Maintain and update CRM systems, ensuring accuracy and completeness of customer records, sales data, and order information.

• Handle inventory management, including receiving and organizing stock, taking photographs, and providing detailed and necessary information for customer requests to assist with customs importation.

• Shipping and receiving

• Exercise bilingual proficiency in English and Spanish to assist in communications with customers and partners in Mexico.

• Utilize Microsoft Office Suite, including Outlook, Excel, Teams and PowerPoint

• Provide exceptional customer service, addressing inquiries, resolving issues and maintaining strong client relationships.

Qualifications:

*Proven experience in administrative and clerical roles

*Background in Accounting Programs such as QuickBooks, Peachtree etc.

*Proficiency in Microsoft Office Suite, with a firm grasp of Outlook , Excel, Teams, PowerPoint, and CRM systems

*100% Bilingual in both Spanish and English ( can speak and write fluently )

*Comfortable with occasionally lifting boxes up to 50lbs

*Background in inside sales and/or customer service with a focus on cultivating client relationships and administrative work

*Ability to thrive in a fast-paced environment and effectively manage competing priorities

*Excellent communication, interpersonal skills, and time management

*Detail-oriented, organized, and able to work independently and with team members

Operation and Customer Support Specialist

48K-65K , Full Benefits, Bonus Opportunities

401K Contribution after 1 Year of Employment

Initial 90 Day Paid Training Program

In-Office Position  based in Scottsdale, Arizona

Hours 8AM-5PM Monday-Friday

Vacation Package

National Holidays plus