Internal Investigator

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:

• Responsible for the investigation of internal employee fraud, misconduct, and abuse (includes vendor/contractor) with minimal supervision.
• Ensures thorough, timely investigations with consistent application of INTERNAL ENTERPRISE INVESTIGATION (IEI) practices.

• Ensures significant investigative issues and/or trends are identified, escalated and acted upon through investigation reports and other IEI escalation paths.
• Developing knowledge of regulatory, reputational, operational, and legal risks encountered in course of investigations.
• Developing knowledge of bank systems/technology used in the course of investigations, as well as the enterprise, businesses, products, core corporate functions and bank policies.
• Maintains relationships with key business partners, and ensures proper internal parties are engaged on investigations in accordance with IEI practices.
• Demonstrates proficient written and verbal communication skills, and provides consultation and guidance on investigative related issues to influence partners and outcomes.
• Documents cases appropriately and may file crime reports and testify in both civil and criminal court matters.
• Responsible for identifying suspicious activity in case investigations and making appropriate filings/notifications.
• Partners with Sr. Internal Investigators and Internal Enterprise investigation Managers on cases as appropriate.
• Does not manage employees.

Additional description and responsibilities

• Responsible for routine investigations of internal employee fraud, misconduct, and abuse (includes vendor/contractor)
• Ensures thorough, timely investigations with consistent application of Internal Enterprise Investigations (IEI) practices.
• Ensures significant investigative issues and/or trends are identified, escalated, and acted upon through investigation reports and other IEI escalation paths.
• Developing knowledge of regulatory, reputational, operational, and legal risks encountered in course of investigations.
• Developing knowledge of bank systems/technology used in the course of investigations, as well as the enterprise, businesses, products, core corporate functions and bank policies.
• Maintains relationships with key business partners, and ensures proper internal parties are engaged on investigations in accordance with IEI practices.
• Documents cases appropriately and may file crime reports and testify in both civil and criminal court matters.
• Responsible for identifying suspicious activity in case investigations and making appropriate filings/notifications.
• Partners with Sr. Internal Investigators and Internal Enterprise Investigation Managers on cases as appropriate.

Skills:

• Critical Thinking
• Decision Making
• Investigation Management
• Issue Management
• Research
• Active Listening
• Fraud Management
• Legal Drafting and Writing
• Oral Communications
• Prioritization
• Adaptability
• Analytical Thinking
• Attention to Detail
• Problem Solving
• Written Communications

Required Skills:

• Exceptional written and verbal communication skills
• Capacity for managing competing priorities, effective time management, thoroughness, and initiative.
• Proficient in Microsoft suite and other software

Desired Skills:

• Prior financial crimes investigations preferred.
• Knowledge of Suspicious Activity Reporting (SAR) requirement preferred.

Shift:

1st shift (United States of America)

Hours Per Week:

40