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SalaryOverview:
At Quest, our Sales Teams are often the public face of our organization. As a result, we make every effort to support and develop their skills. Working across a strong customer base, you’ll find you have the flexibility and autonomy to structure your days while having the confidence that comes from promoting a well-recognized and trusted brand. With lots of opportunities for repeat business and referrals, we also offer outstanding support, plus great pay and benefits.
The Internal Account Manager (IAM) will be responsible for lead generation, upsells, and total attainment of laboratory diagnostic services to physician/specialist accounts within an assigned territory through tele-sales as well as in person visits. IAMs will be aligned with specific Account Executives who will partner with them in growing the business.
This is a remote sales role with periodic travel in New Orleans area and the surrounding districts. Responsibilities:
While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies.Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.
EEO:
We Provide Solutions. Patients and Physicians rely on our diagnostic testing, information and services to help them make better healthcare decisions. These are often serious decisions with far reaching consequences, and require sensitivity, tact and a clear dedication to service. It’s about providing clarity and hope.
At Quest, our Sales Teams are often the public face of our organization. As a result, we make every effort to support and develop their skills. Working across a strong customer base, you’ll find you have the flexibility and autonomy to structure your days while having the confidence that comes from promoting a well-recognized and trusted brand. With lots of opportunities for repeat business and referrals, we also offer outstanding support, plus great pay and benefits.
The Internal Account Manager (IAM) will be responsible for lead generation, upsells, and total attainment of laboratory diagnostic services to physician/specialist accounts within an assigned territory through tele-sales as well as in person visits. IAMs will be aligned with specific Account Executives who will partner with them in growing the business.
This is a remote sales role with periodic travel in New Orleans area and the surrounding districts.
- Develop and implement sales plan to target accounts for growth in line with regional and national market strategies.
- Manage account inquiries in a manner to minimize account attrition and negative volume variance.
- Work with field sales staff by prospecting new business opportunities to generate high quality leads and evaluate potential growth opportunities of existing clients.
- Analyze targeted accounts and develop recommendations to acquire their business through information collection, marketing initiatives, sales call cycle, etc.
- Drive sales through pre-call planning, post-call analysis and follow-up.
- Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails.
- Analyze the utilization/profitability of existing accounts, then develop and execute action plans to increase these returns.
- Educate customers on all new products and services through telemarketing.
- Implement Integrity Selling on all sales calls; engage the “Why Quest” messaging
- Maintain a breadth of knowledge of all connectivity products and solutions (i.e. EMR interfaces, QDRS)
- Develop and maintain knowledge of tests and services provided by competitors and utilize this information to solidify or enhance Quest Diagnostics market position.
- Field travel to build stronger relationships, develop sales/service acumen and close select leads with AEs
- Cover Open Territories as assigned by manager
- Utilize SalesForce.com and complete all administrative tasks on time.
- Ensure total compliance with all company policies and government regulations.
- Manage other projects/responsibilities as assigned by Sales Director
- Meet or Exceed IAM Key Performance Metrics.
Bachelor's Degree required, preferably in Business, Marketing, or the Life Sciences.
- Knowledge of Healthcare/Laboratory Industry and general economics of business
- Sales experience preferred
- Demonstrated solid communication skills, both oral and written
- PC skills including knowledge of Microsoft Software
While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies.Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.
EEO:
Quest Diagnostics is an equal employment opportunity employer. Our policy is to recruit, hire and promote qualified individuals without regard to race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other status protected by state or local law. Quest Diagnostics observes minimum age requirements established by federal, state and/or local laws, and will ask an applicant for verification when deemed necessary.
