Company

MicronSee more

addressAddressBoise, ID
type Form of workFull-Time
CategoryInformation Technology

Job description

Our vision is to transform how the world uses information to enrich life for all.
Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.
As a Customer Experience team member you will be immersed in a fast-paced, customer centric environment where you will be empowered to bring innovative solutions to life while working on real customer projects.
Join our team as a Voice of the Customer (VoC) intern at Micron Technology! At Micron we believe that we win by knowing our customers. That mentality drives our daily commitment to deliver an unparalleled customer experience. As a CX team member you will be immersed in a fast-paced, customer centric environment where you will be empowered to bring innovative solutions to life while working on real customer projects.
The CX intern will be mentored by the VoC Program Manager to gain capabilities in customer analytics, program management, corporate communication development and other CX skill-sets.
  • Act as a VoC team member through participation in internal stakeholder reviews and cross functional collaboration with decision makers at all levels
  • Mine data to develop a deep understanding of our customer sentiment, define best practices, and identify process gaps and areas of opportunity
  • Support, sustain and advance established processes
  • Review current branded program and training materials, propose and promote new techniques to improve visibility and drive optimal engagement
  • Create customer-success strategies that influence Micron's responsiveness and ease of doing business

Education:
  • Currently pursuing a degree in Business Administration, Communications or related field
  • Engineering and Marketing majors also encouraged to apply
  • Minimum of junior status with at least one quarter/semester of school remaining following the internship

Preferred Qualifications:
  • Customer obsessed with a passion for growth
  • Strong business acumen and relationship management
  • Excellent verbal and written communication, analytical and presentation skills

The US base salary range that Micron Technology estimates it could pay for this full-time position is:
$29.81 - $37.31
Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries of the position across all US locations. Within the range, individual pay is determined by work location and additional job-related factors, including knowledge, skills, experience, tenure and relevant education or training. The pay scale is subject to change depending on business needs. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Additional compensation may include benefits, discretionary bonuses and equity.
As a world leader in the semiconductor industry, Micron is dedicated to your personal wellbeing and professional growth. Micron benefits are designed to help you stay well, provide peace of mind and help you prepare for the future. We offer a choice of medical, dental and vision plans in all locations enabling team members to select the plans that best meet their family healthcare needs and budget. Micron also provides benefit programs that help protect your income if you are unable to work due to illness or injury, and paid family leave. Additionally, Micron benefits include a robust paid time-off program and paid holidays. For additional information regarding the Benefit programs available, please see the Benefits Guide posted on micron.com/careers/benefits.
Micron is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.
To learn about your right to work click here.
To learn more about Micron, please visit micron.com/careers
US Sites Only: To request assistance with the application process and/or for reasonable accommodations, please contact Micron's People Organization at hrsupport_na@micron.com or 1-800-336-8918 (select option #3)
Micron Prohibits the use of child labor and complies with all applicable laws, rules, regulations, and other international and industry labor standards.
Micron does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with Micron.
Refer code: 6981760. Micron - The previous day - 2023-12-14 07:25

Micron

Boise, ID
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