Intern (Business Admin., Marketing, Econ Majors - Account Management)

Komatsu is an indispensable partner to the construction, mining, forestry, forklift, and industrial machinery markets, maximizing value for customers through innovative solutions. With a diverse line of products supported by our advanced IoT technologies, regional distribution channels, and a global service network, we tap into the power of data and technology to enhance safety and productivity while optimizing performance. Komatsu supports a myriad of markets, including housing, infrastructure, water, pipeline, minerals, automobile, aerospace, electronics and medical, through its many brands and subsidiaries, including TimberPro, Joy, P&H, Montabert, Modular Mining Systems, Hensley Industries, NTC, and Gigaphoton.
Job Overview
A glimpse into the 2024 Chicago Headquarters potential internship program activities:

• Inclusion and Diversity employee development training opportunities
• Personal and professional employee development and experiences supported by HR and management
• Travel to the manufacturing plants (Tennessee and Wisconsin) and other company locations to learn about the business operations
• Opportunity to get "hands on" operation experience on our construction equipment in Georgia
• Learn about our distributor network by visiting one of our premier dealers and our customers ("end users" of our equipment)
• Learn about the Komatsu business through overviews facilitated by our leaders
• Interface with our Executives through lunch "meet and greets"
• Networking opportunities

The "2024 Chicago Headquarters" internship program will focus on the Construction Equipment Products and Solutions. Our products and solutions support the infrastructures from the development of new towns or planning for urbanization, our extensive lineup of products and solutions help create a sustainable and thriving future.
Autonomy, automation, electrification, and remote control are the signposts on our road to a future where people, society, and our planet co-exist in prosperity. And through our continuing pursuit of reduction of greenhouse gases and waste generated by manufacturing sites and the lessening of the burden on the environment, Komatsu innovation will contribute to the realization of a sustainable society.
Key Job Responsibilities
1. Learning: Develop an understanding for the construction equipment sales process as demonstrated by completing and presenting a professional proposal for improvement.
2. Complete a rotation to include gaining exposure to the following functions but not limited to:

• Equipment Sales: Learn the equipment sales process and work with appropriate people to understand market segments. Provide an analysis by segment to find areas of opportunity for Komatsu. There is a possibility to spend time at a distributor to learn the retail sales process.
• Parts and Service: Receive a fundamental education on the importance of parts and service as it relates to customer satisfaction by working on impactful projects which will drive future machine sales .
• National Accounts: Learn the process to develop key account relationships. Look for opportunities to spread best practices across accounts.
• Remarketing: Support ReMarketing staff in the certification process of used machines.

Qualifications/Requirements

• Must be at least in Junior standing at an accredited college/university. Must be able to apply their academic background to real business world experiences.
• Experience: Prior experience with work study programs, school or volunteer leadership roles, participated on teams or in clubs, professional organizations, etc. preferred.
• Soft Skills: High level written and verbal communications skills. Flexibility and maturity to interact effectively with customers, executives, associates at all levels, and across cultures. Ability to multi-task, manage multiple deadlines and work and thrive in a fast-paced environment, ability to handle pressure. Strong motivation to make contributions to Komatsu and strong motivation to drive results. This intern should have an interest in capital goods / heavy equipment in the construction and mining industry.
• PC Skills: High proficiency in Microsoft Office specifically Excel, Power Point and other reporting tools. SQL, "R", and Visualization tools proficiency desirable. Must demonstrate strong analytical and problem solving skills.
• Travel: This position will require some travel.

Additional Information
Who are we looking for?

• Individuals that are patient, flexible, adaptable and that have aptitude and potential to learn the Komatsu organization and the construction industry. Must be motivated to learn new skills and have the ability to take constructive feedback.
• Individuals that are curious, lifelong learners and have a keen interest in understanding the "why" of how we operate but can also bring their perspective on how we can improve as a company.
• Individuals that thrive in research, fact finding and substantiating their thoughts and recommendations with data.
• Individuals that want to grow and develop over the summer both personally and professionally as being inquisitive (asking questions) throughout the summer is expected.
• Individuals that have the ability to take initiative and work independently when required.
• Individuals that have an interest in working onsite in the Chicago Headquarters (Chicago O'Hare) office at least 4 days a week (4 days are highly encouraged for a productive summer).
• Individuals that are able to be a team player, open to learning and collaborating with all Komatsu employees.
• Individuals that value a productive "summer experience".
• Individuals that are able to join the Komatsu team in May 2024 and commit to a minimum of 10 weeks during the summer (there is potential for interns to start December 2023 for students who are interested). Must have minimal conflicts (time off such as vacation, personal time off, etc.) during the summer.

Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.