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Form of workJob Description
Join Snodgrass & Associates, a reputable insurance agency that has embraced the flexibility of hybrid remote work. Upper Salary range reflects real-world performance not based on outlandish goals or unattainable bonus structures. Although we prioritize the well-being of our team members by offering remote work options, we have a strong presence in Anchorage, Alaska, and remain dedicated to serving our local community. If you smile, laugh and enjoy comradery while also being compassionate and understanding then we have a place for you on our team!
What makes us stand out? We are known for our exceptional Customer Service and personalized approach to insurance. As an Insurance Customer Service Representative, you will play a crucial role in ensuring the satisfaction of our policyholders. From answering inquiries to processing claims, you will be responsible for delivering prompt and friendly service while building lasting relationships.
If you are passionate about providing top-tier service, enjoy engaging with clients, and thrive in a supportive work environment, Snodgrass & Associates is the perfect place for you. Join our team today!
Benefits
Annual Base Salary + Bonus Opportunities
Paid Time Off (PTO)
Work from Home
Flexible Schedule
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities
Retirement Plan
Evenings Off
Good Jokes
Bad Puns
Free Coffee and Tea
Lunch Break
Responsibilities
Provide excellent assistance to policyholders by addressing their inquiries and concerns promptly and professionally.
Process policy changes, updates, and renewals accurately and efficiently.
Assist policyholders with filing and managing insurance claims, ensuring a smooth and seamless experience.
Resolve customer issues in a timely manner, demonstrating empathy and attentiveness to their needs.
Requirements
Good Customer Service Skills, good listener and attention to detail
Adaptability: Comfortable working in a hybrid remote work environment while maintaining productivity and collaboration.
Problem-Solving: Effective in identifying and resolving customer issues, providing satisfactory solutions.
Team Player: Collaborative approach and willingness to work with team members to achieve collective goals.
