Insurance Account Manager

Join the Charles M. Moore Insurance Agency, a family-owned business with a rich history dating back to 1922. With a team of 6 dedicated family members of the original founder, we've built a legacy rooted in values of protection, trust, and unwavering commitment to our customers. Our agency is more than just a workplace; it's a community where employees thrive, connect, and contribute to a tradition of excellence in insurance services.

As an Insurance Commercial Account Manager at Charles M. Moore Insurance Agency, you'll play a vital role in continuing our legacy of protecting clients and providing peace of mind. If you're passionate about building meaningful client relationships, enjoy learning opportunities, and value the camaraderie of a close-knit team, this position is the perfect fit for you.

• Insurance Account Managers new to the insurance industry may make between $35,000 and $45,000 per year.
• Insurance Account Managers experienced in the insurance industry may make between $45,000 - $60,000 per year.

If you're ready to be part of a dynamic agency with a rich history and a bright future,apply today for the Insurance Commercial Account Managerposition at Charles M. Moore Insurance Agency. Join us in shaping the next chapter of our success!

Annual Base Salary Based on Experience

Bonus Opportunities

Licensing Assistance

Paid Time Off (PTO)

Evenings Off

Weekends Off

Holidays Off

Paid Holidays

401k Plan

Career Growth Opportunities

Professional Development

Advancement Opportunities

Continuing Education Opportunities

Hands-On Training

Professional Work Environment

Retirement Benefits

Healthcare Spending Account

Office Snacks and Coffee

Paid Sick Leave

Wellness Benefits

Dental Insurance

Vision Insurance

Disability Insurance

Supplemental Insurance

Pet Insurance

Mon-Fri Schedule

Health Insurance

Life Insurance

• Use exceptional relationship-building skills to establish trust with clients and maintain retention and product loyalty.
• Treat each customer contact as a cross and up-sell opportunity including financial products.
• Utilize various computer systems for daily transactions, take premium payments, review, update, and make changes to policies, claim handling, and endorsements.
• Issue Insurance Documentation (COI, ID cards, etc.)
• Ensure consistent and prompt communication with clients to address their needs and concerns to ensure retention standards.

• Insurance License Paid in Full by Employer.
• 1+ years of customer-facing service experience (e.g.: luxury retail sales, hospitality, and banking). Insurance experience is a BONUS.
• Candidate must have a High School Diploma or College Degree.
• Pay meticulous attention to detail when reviewing policies, contracts, and client data to minimize errors and ensure the highest level of accuracy.
• Handle various client interactions, policy inquiries, and administrative duties concurrently, without compromising the quality of service.
• Candidate must have basic computer software knowledge. This includes being proficient in Microsoft Office Suite.
• Tactfully handle stressful and difficult situations with empathy.
• Exemplify professionalism over the phone, in writing, and in the office to create a positive work environment and ensure effective communication.