Installer Fiber Technician

Overview

Looking for an opportunity to make a difference? Then you may have found your next career move. We’re looking for a Technician to join our team and help connect America. Our Technicians are the face of our company. They are responsible for installing state of the art products to customers by exceeding customer’s expectations. We connect the world today with tomorrow’s technologies.

This position requires at least 85% travel, and comes witha generous company provided Food Per Diem, Company provided Hotel, and a Company Vehicle!

Prior Construction and/or Framing background a tremendous plus!     Prior leadership experience is a plus

MDU Fiber to the Home Installers are the face of our company.  North Sky Communications is currently looking for
motivated individuals with a high attention to detail and excellent customer relations skills for in home
installation.

What you'll do...

• Installs, disconnects, reconnects, adds, changes, and troubleshoots cable TV, internet, telephone and/or alarm equipment in accordance with guidelines

• Uses small hand tools, power tools, and test equipment. Ensures that service operates within prescribed parameters

• Wire technician experience

• Attempts to identify and remedy sources of customer-perceived problems

• Drives company vehicle between home/office, warehouse, and work sites in a safe and courteous manner

• Cleans, maintains, and stocks vehicle and equipment in order to be prepared to perform required duties

• Completes paperwork accurately, and reports and records work order status updates

• Knowledge of coax, CAT5, fiber optic installation a plus

• Greet customers in the home while conducting walk thru

• Reviews all requested services with the customer in order to ensure understanding and agreement

• Interacts with customers in a professional, courteous manner including when responding to escalations and repeated customer concerns

• Provide customer education regarding product and service usage

Qualifications:

• You are at least 18 years old
• You are authorized to work in the United States for this company
• You have a valid standard Driver's License with a minimum of 2 years driving experience
• You have an MVR record that is deemed acceptable by the company
• You are able to maintain a safe work environment
• You are able to work in all weather conditions
• You are able to lift/carry 50 lbs regularly and up to 85 lbs as needed with or without assistance
• You are able to work over-time; after hours; on weekends, for emergencies or on-call
• You are able to carry a 28’ to 32' ladder from truck to pole
• You are able to work in tight spaces such as a crawl space of a house
• You are able to work 3- feet above ground level and in enclosed space Due to safety reasons, maximum body weight restriction must not exceed 350 pounds. 

Physical Requirements:

• Overhead lifting, climbing & carrying ladders with a weight of up to 85 lbs

• Working 3- feet above ground level

• Competitive Pay
• Health Insurance: Medical, Dental, Vision, and Prescription Plans
• Flexible Spending Accounts
• Retirement Savings Plan (401K) with company matching
• Stock Purchase Plan
• Short & Long Term Disability
• Supplemental Life and AD&D Insurance
• Paid Holidays & Vacation (PTO)

We are a company striving in our vision of connecting the Pacific Northwest. Our culture is formed by our employees' values. These principles act as our compass and guide how we interact with our team members, our customers, and the communities in which we operate.

Across our teams, we strive to treat each other with respect. We value different viewpoints and knowledge, and experiences.

It is of utmost importance to keep our and others' safety top of mind, and uphold the highest ethical standards.

We provide opportunities for our employees to grow and progress the skills and knowledge to be successful in their current role as well as to prepare them for future growth within the company.

Join us in connecting the Pacific Northwest!

Our Company is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind including, based on disability and protected veteran status. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, genetic information, religion, national origin, age, disability, veteran status, or any other basis protected by applicable federal, state, or local laws.

The Company also prohibits harassment of applicants or employees based on any of these protected categories. It is also the Company's policy to comply with all applicable state and federal laws respecting consideration of unemployment status in making hiring decisions. Please visit the following URL to view the EEO is the Law poster and the Supplement. (https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm)