Address
Form of workJob Summary:
A1 Garage Door Service is the industry leader in garage door installation and repair. The Install Manager is an organized individual that can help our General Managers grow our company. The Install Manager will help assist in the daily tasks of a General Manager including scheduling, coaching, maintaining warehouse organization, managing inventory, and assisting in garage door installation work.
Supervisory Responsibilities:
Provides direct oversight and guidance to up to 20 field employees to include door installers.
Requirements
Duties/Responsibilities:
• Responsible for batch/deposits, tracking Divvy expenses, and purchasing.
• Track budgets and profit and loss statements.
• Actively monitor and manage fleet.
• Order and organize non-inventory items.
• Audit and review inventory counts for accuracy and disposition discrepancies.
• Organize space in the warehouse and perform and oversee cleaning duties, maintain product, tools, equipment, and work area in a clean, orderly, and safe manner.
• Attend home and trade shows.
• Researching and identifying potential partners and establishing relationships.
• Provides performance management guidance to line management through weekly 1:1 and as needed (e.g., coaching, PIP's, career development, disciplinary actions).
• Responsible for hiring events, recruiting, interviewing, on and offboarding employees.
• Responsible for development of Apprentices into Graduating to be Installers, Installers to Sr. Installers, Sr. Installers into Field Supervisors and beyond.
• Is available for customer escalation management and expert help for Installers calls.
• Hosts bi-weekly (typically Friday) meetings and daily MOJO huddles with installers and warehouse employees (When applicable) in person and remotely.
• Works closely with People Operations to improve work relationships, build morale, and increase productivity and retention.
• Monitors Lytx video footage from fleet vehicles.
• Performs other related duties as assigned.
• Manages Installers schedules and ensures apprentices are scheduled for ride alongs with other qualified installers.
• Verify Employee Timecards every week to ensure approved overtime and payroll accuracy.
• Continually monitor and inspect vehicles to ensure effective and efficient performance to minimize downtime.
• Coordinate and manage the pickup and delivery of inventory.
• Responsible for staging install of stock doors.
• Manage the pulling and completion of transfers for the warehouses to technicians and installers as requested.
• Assist installers in the field and participate in operational ride alongs as needed.
• Track KPI information for reporting purposes.
• Traveling to job sites for unannounced audit of quality of work.
• All other job duties as assigned.
Required Skills/Abilities:
• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Proficient with Microsoft Office Suite or related software.
• Proficient in computer skills to be able to learn and use the current CRM system which is ServiceTitan.
Education and Experience:
• Preferred prior knowledge of garage door parts and/or the home service industry.
• A minimum of 3 years managerial experience supporting and training a team required
• Bachelor's Degree in a related field, preferred
Physical Requirements:
• Prolonged periods of standing and working on a computer
• Must be able to lift up to 50 pounds at times.
A1 Garage Door Service is the industry leader in garage door installation and repair. The Install Manager is an organized individual that can help our General Managers grow our company. The Install Manager will help assist in the daily tasks of a General Manager including scheduling, coaching, maintaining warehouse organization, managing inventory, and assisting in garage door installation work.
Supervisory Responsibilities:
Provides direct oversight and guidance to up to 20 field employees to include door installers.
Requirements
Duties/Responsibilities:
• Responsible for batch/deposits, tracking Divvy expenses, and purchasing.
• Track budgets and profit and loss statements.
• Actively monitor and manage fleet.
• Order and organize non-inventory items.
• Audit and review inventory counts for accuracy and disposition discrepancies.
• Organize space in the warehouse and perform and oversee cleaning duties, maintain product, tools, equipment, and work area in a clean, orderly, and safe manner.
• Attend home and trade shows.
• Researching and identifying potential partners and establishing relationships.
• Provides performance management guidance to line management through weekly 1:1 and as needed (e.g., coaching, PIP's, career development, disciplinary actions).
• Responsible for hiring events, recruiting, interviewing, on and offboarding employees.
• Responsible for development of Apprentices into Graduating to be Installers, Installers to Sr. Installers, Sr. Installers into Field Supervisors and beyond.
• Is available for customer escalation management and expert help for Installers calls.
• Hosts bi-weekly (typically Friday) meetings and daily MOJO huddles with installers and warehouse employees (When applicable) in person and remotely.
• Works closely with People Operations to improve work relationships, build morale, and increase productivity and retention.
• Monitors Lytx video footage from fleet vehicles.
• Performs other related duties as assigned.
• Manages Installers schedules and ensures apprentices are scheduled for ride alongs with other qualified installers.
• Verify Employee Timecards every week to ensure approved overtime and payroll accuracy.
• Continually monitor and inspect vehicles to ensure effective and efficient performance to minimize downtime.
• Coordinate and manage the pickup and delivery of inventory.
• Responsible for staging install of stock doors.
• Manage the pulling and completion of transfers for the warehouses to technicians and installers as requested.
• Assist installers in the field and participate in operational ride alongs as needed.
• Track KPI information for reporting purposes.
• Traveling to job sites for unannounced audit of quality of work.
• All other job duties as assigned.
Required Skills/Abilities:
• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Proficient with Microsoft Office Suite or related software.
• Proficient in computer skills to be able to learn and use the current CRM system which is ServiceTitan.
Education and Experience:
• Preferred prior knowledge of garage door parts and/or the home service industry.
• A minimum of 3 years managerial experience supporting and training a team required
• Bachelor's Degree in a related field, preferred
Physical Requirements:
• Prolonged periods of standing and working on a computer
• Must be able to lift up to 50 pounds at times.
