Address
Form of workMISSION
To provide safe, quality automotive maintenance, diagnosis, and repair to customer vehicles
ESSENTIAL DUTIES
Requirements
REQUIRED EDUCATION, EXPERIENCE, LICENSES & CERTIFICATIONS
REQUIRED KNOWLEDGE, SKILLS, & ABILITIES (KSA's)
Job-Specific KSA's:
Tools & Technology KSA's:
Cognitive KSA's:
Communication KSA's:
To provide safe, quality automotive maintenance, diagnosis, and repair to customer vehicles
ESSENTIAL DUTIES
- Test drive customer vehicles and run diagnostic devices
- Perform accurate diagnosis of check engine, air bag, antilock, and traction control lights
- Diagnose and repair issues that cause vibration and noise
- Perform mechanical repairs of brake systems, suspension systems, cooling systems, electrical systems, and all other major automotive systems
- Follow checklists to ensure all important parts are examined, including belts, hoses, steering systems, spark plugs, brake and fuel systems, wheel bearings, and other potentially troublesome areas.
- Perform wheel alignment service
- Perform state safety and emissions inspections
- Perform General Service tasks as necessary
- Maintain tools and a clean work area
- Embrace Purcell's culture of safety and perform all jobs in a safe manner
- Protect company assets
- Regular attendance in accordance with assigned schedule
- Ability to perform physical requirements as listed in job description
- Other essential and non-essential duties, as assigned by management
Requirements
REQUIRED EDUCATION, EXPERIENCE, LICENSES & CERTIFICATIONS
- Minimum Education: Associate's Degree or Trade School
- Minimum Job-Specific Experience: 3-5 years
- Management Experience: N/A
- Driver's License Required: Yes
- Other Job-Specific Licenses or Certifications Required: Tire Industry Association ATS certification, ASE certifications, vendor-provided training
REQUIRED KNOWLEDGE, SKILLS, & ABILITIES (KSA's)
Job-Specific KSA's:
- Tire & Automotive Industry - Essential industry information including tire brands, designs, treads; proper safety and functional procedures, and relevant customer markets. Mastery of all major automotive emissions, engine management, and electrical systems
- Mechanical - Knowledge of automotive vehicles and tools, including their repair, and maintenance.
- Customer Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Equipment Maintenance - Performing routine maintenance on equipment and determining when and what kind of maintenance is needed.
- Repairing - Repairing machines or systems using the needed tools.
- Troubleshooting - Determining causes of operating errors and deciding what to do about it.
Tools & Technology KSA's:
- Equipment Selection - Determining the kind of tools and equipment needed to do a job.
- Phone Systems - Ability to operate phone systems for the effective communication of information to interested parties
Cognitive KSA's:
- Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
- Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
- Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
- Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.
- Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
- Service Orientation - Actively looking for ways to help people.
Communication KSA's:
- English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
- Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Writing & Speaking - Communicating effectively in writing and interpersonal speaking as appropriate for the needs of the audience.
