Inside Telephone Sales Representative

Position Summary: Inside Telephone Sales Representative in Sherman Oaks, CA prospecting potential buyers to purchase precious metals.

Essential Duties and Responsibilities:

• To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodations y.gutierrez@prioritygold.com
• Exceptional interpersonal telephone marketing skills
• Professional poise, persistence and tenacity in sourcing new business
• Listening skills and uncompromising attention to detail, especially when prospecting customers
• The ability to self-start and be entrepreneurially creative
• A passion for Sales and deal-making
• Know, understand and stay abreast of precious metals market
• Competencies: To perform the job successfully, an individual should demonstrate the following.
• Adaptability - Accepts criticism and feedback. Adapts to changes in the work environment. Changes approach or method to best fit the situation.
• Communications - Exhibits good listening and comprehension. Exceptional written and verbal communication skills, specifically, following up to ensure resolution. Excellent phone etiquette and an ability to maintain grace under pressure.
• Customer Service - Displays courtesy and sensitivity, while maintaining a positive attitude. Must have a customer service background. Manages difficult or emotional customer situations. Meets commitments. Responds promptly to customer needs. Solicits customer feedback to improve service.
• Problem Solving - Develops alternative solutions. Gather and analyze information skillfully. Identifies problems in a timely manner. Resolves problems in early stages. Works well in group problem solving situations.

Minimum Education and Experience:

• High School Diploma or GED and at least one year of Sales experience.
• Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Computer Skills: To perform this job successfully, an individual should have moderate knowledge of MS Office and in-house software applications.
• Attendance: Attendance and punctuality is an essential function of this position as Market Leads issued to Sales Representatives are required to be worked timely.

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