Inside Sales Representative

Inside Sales Position, Midland, Texas

The Inside Sales and Service Representative responds to customer inquiries and ensures customers’ needs are met regarding product selection, placement of orders, requests for prices & quotations, complaints, returns, shortages, expediting, and requests for literature. This position also handles all walk-in customers and their needs.

RESPONSIBILITIES AND DUTIES

· Services incoming calls by taking and processing local orders, responding to technical questions, entering sales orders, and tracking shipments.

· Promotes and maintains good customer relationships by servicing phone calls, delivering on customer needs and assisting all walk-in customers at the branch.

· Assist the warehouse as needed with pulling/receiving orders and/or unloading/loading trucks.

· Conducts specialty projects and performs other related duties as assigned by management.

REQUIREMENTS

· Completion of High School degree with 2-3 years of sales & customer service experience

· Must have solid computer skills including strong MS Excel background

· Must possess the ability to work independently but function as a strong member of a team

· Knowledge of company products, the industry, competitors, and basic business concepts

· Must have excellent problem-solving skills, be detail oriented and organized

· Must be able to multi-task and work on many different projects at one time

WORK HOURS

Work hours are a typical first shift, 7 AM-5 PM schedule Monday-Friday, with occasional call-out weekend work when customer needs demand it.

Work Environment:

• Sales counter/office
• Enclosed warehouse and outdoor storage yard
• Ability to lift 50 pounds

Perks:

• Family Owned Business
• Monthly Bonus Program
• PTO
• Health Insurance
• Dental Insurnace
• Vision Insurance

Job Type: Full-time

Salary: $60,000.00 - $80,000.00 per year

Compensation package:

• Bonus opportunities

Schedule:

• 7am-5pm Monday through Friday
• Weekends as needed

License/Certification:

• Driver's License (Required)
• Clean Background Check

Work Location: In person