Inside Sales & Marketing Representative

Position Overview: Inside Sales & Marketing Representative (SMR)

Penco Electric & Generators is the fastest growing electrical services contractor and Generac generator dealer in the Chicagoland area. We are seeking to immediately hire an Inside Sales & Marketing Representative (“SMR”) to join Penco. If you're a passionate self-starter with attention to detail, then Penco is the company for you. This is a great role for someone who is a multi-tasker, enjoys a fast-paced and positive work environment and interacting with prospective customers and fellow coworkers.

About Penco Electric & Generators

Penco has been proudly serving residential and commercial customers since 2005. Our team prides itself in stellar customer service and attention to detail from first phone call to completion of each job.

• Chicagoland's Premier Generac Dealer
• Full service residential & commercial electrical services
• Proven track record (3,000+ Generac generator installations)
• Over 25,000 generator maintenance & repair service calls
• Over 10,000 electrical service calls
• Stellar reputation (4.8 Stars Google Rating)
• Fully licensed, bonded & insured

Job Description Summary:

The SMR plays a vital role as the central facilitator to help advance leads and opportunities through the sales process stages. This will entail monitoring and managing our customer relationship management (CRM) system and being the primary liaison with our sales advisors, external marketing agency, and internal operations teams. This role will involve utilizing various systems and databases. Multi-tasking, effective communication, and collaborative teamwork are critical keys to success in this role.

Job Responsibilities:

• Monitor and manage CRM
• Support sales advisors across sales process, including project estimates
• Outreach and communication with prospective customers to advance sales process
• Collaborate with marketing agency on email marketing and digital advertising campaigns
• Update customers on project status and requirements
• Assist in the creation of new marketing material
• Assist with various special projects related to sales and marketing
• Assist in the analysis and preparation of marketing and sales performance reports

Qualifications and Skills

• 2+ years of experience in a sales, marketing, or related function
• Experience in home services business preferred (Electrical, HVAC, Plumbing, etc.)
• Proficiency using MS Office and Google Suite applications (experience with Mailchimp, Insightly, ServiceTitan, Hoovers is a plus)
• Experience in utilizing a CRM system
• Excellent time management skills and the ability to prioritize work
• Attention to detail and problem-solving skills
• Must possess great energy and eagerness
• Ability to consistently present high professionalism with prospective customers
• Excellent written, verbal and interpersonal communication skills
• Strong organizational skills with the ability to multitask
• Design skills is a plus

Looking forward to hearing from you, as we expand in 2024!

Job Type: Full-time

Pay Range: $18 - $25/hour (based on experience)

Benefits:

• Health insurance
• Paid time off
• 401k

Schedule:

• 8-hour shift
• Day shift
• Monday through Friday
• Overtime (some weekends may be necessary for event promotions)

Supplemental pay types: Eligible for performance based bonus

Education: College degree preferred (minimum requirement: high school degree and a willingness to learn)