Inside Sales Manager, Eastern Region

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

Job Description

The Inside Sales Manager is responsible for managing expectations and developing business solutions for their assigned territories. They oversee creating effective business plans to generate new account revenue, obtain goals, increase brand loyalty, and driving a proactive prospecting strategy in a remote environment. Primary duties include brainstorming with other business development staff, branch leadership and regional sales director to define the scope of the project, review requirements, and approve timeframes. The Inside Sales Manager will work closely with other company departments to oversee the progress of business development.

• Responsible for meeting and exceeding annual new business sales targets
• Responsible for driving the sales process from start to finish.
• Develops new relationships and nurture existing relationships through a defined daily number of outbound calls to engage and follow-up with potential and assigned customers via telephone and email, identifying and qualifying new prospective leads
• Drives and records business development activities and sales pipeline progression in a CRM (SalesForce.com)
• Qualifies and generates leads through APM (AllPropertyManagement), web searches, search engines, and cold calling prospective and existing customers in assigned areas to seek out and develop new business and product applications to increase market share.
• Conducts market research on prospective growth areas, competitive markets and industry trends.
• Develops business plan to achieve sales goals by identifying, advancing and closing deals, including working with their respective Branch Office to set “road map” for growth within their market.
• Executes and educates Branch Office on national and local sales promotions or contests.
• Maintains a high level of product knowledge.

Requirements

• Basic understanding of sales principles and customer service practices
• Possess a high energy, strong desire to achieve top results with a charismatic and positive “can-do” attitude over the phone or virtually.
• Strong communication and presentation skills (phone, interpersonal, written, verbal, etc.)
• Ability to successfully multi-task in a fast-paced environment
• Self-motivated, proactive, detail oriented and a team player
• Knowledge of conflict resolution techniques at an expert level
• Creative problem solving in understanding and addressing clients’ needs and pain points
• Time management and time critical prioritization skills

• Bachelor’s Degree Preferred
• Inside sales experience preferred
• Minimum 3 years sales experience required

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We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.