Inside Sales Customer Account Managerneeded for full-time position in Nashua NH offering $25-35/hr. DOE. The ideal candidate will have 5+yrs experience in a similar role within manufacturing, distribution or similar industry. This is a great opportunity to join a growing company that offers competitive package, generous benefits, advancement and more!
Primary Duties:
Desired Skills, Education and Experience:
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Primary Duties:
- Process order requests from customers, field sales and other internal or external sources.
- Respond to customer calls and emails pertaining to quotes, RMA’s, shipping and follow up on orders.
- Serve as primary contact for assigned customers and build strong relationships with accounts
- Liaison among customers, internal operations, and field sales regarding information related to customer orders and inquiries.
- Assist customer with complaints and communication to the necessary internal team members for resolution.
Desired Skills, Education and Experience:
- High School Diploma required; College education a plus
- 5+yrs experience in a similar role
- Knowledge of manufacturing industry
- Computer skills: MS Office & ERP/CRM systems such as SAP
- Ability to work in-office M-F first shift, pass criminal background check and drug screening
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