Infrastructure Technician I

Infrastructure Technician I needed for a Direct Hire Position in Fort Madison, IA!
Description
Under general supervision, support the computing and communication environment, including desktop, servers, network infrastructure, wireless, voice and data communication systems. Provide field technical support to end users and operational systems.

• Set-up, deliver and install personal computers, telephone, network and peripheral equipment using established and defined procedures and processes.
• Configure, install, troubleshoot and monitor communications devices, including switches, hubs, wireless devices, MESH networking components, voice system, RF systems and other networking infrastructure (both copper and fiber optic)
• Assist in the management of site's servers and process control infrastructure, including site virtual/physical servers and storage devices.
• Assist in the execution of projects related to MIS and process infrastructure.
• Actively participate in Safety and Environmental programs, ensure MIS policy compliance and site operational goals
• Perform other duties as required.

Qualifications
Minimum Qualifications

• Two (2) years of experience in computer/electronic systems hardware/software troubleshooting, maintenance and repair
• Demonstrated technical expertise in the installation, repair and maintenance of PC hardware, software, printers, fax machines and telephone handsets.
• Ability to effectively analyze, troubleshoot and diagnose issues with computers, peripherals, cellular and voice systems.
• Basic understanding of networking concepts, protocols and technology including wireless networking equipment
• Basic knowledge of voice systems (PBX/VoIP)
• Skill in effective communication, both verbal and written
• Ability to work weekends, holidays, rotating shifts, and both scheduled and unscheduled overtime as business dictates.
• Must be customer service-oriented and possess good organizational skills.
• Ability to develop and maintain awareness of occupational hazards and safety precautions.
• Skilled in following safety practices and recognizing hazards.

Preferred

• High School diploma or GED
• A+ Certification
• Network+ Certification

Criteria/Conditions

• Ability to understand and apply verbal and written work and safety-related instructions and procedures given in English.
• Ability to communicate in English with respect to job assignments, job procedures, and applicable safety standards.
• Must be able to work in a potentially stressful environment.
• Work is performed in a mine or manufacturing plant setting, which may include exposure to extremes in temperature and humidity, moving mechanical parts, risk of electrical shock, toxic chemicals, explosives, fumes or airborne particles.
• May be required to work a non-standard schedule which may include shift work (other than day shift) in a 24/7/365 operation.
• Occasionally may be required to lift moderately heavy objects up to fifty (50) pounds during the course of the workday.
• Personal protective equipment is required when performing work in a mine, outdoor, manufacturing or plant environment, including hard hat, hearing protection, safety glasses, safety footwear, and as needed, respirator, rubber steel-toe boots, protective clothing, gloves and any other protective equipment as required.