Infrastructure Network Technician

At Systems Engineering, our mission is to enable the exceptional with our clients, employees, and the community.
As a result, we continue to invest heavily in being the premier technology employer in Northern New England. We are 100% employee-owned which gives us the unique opportunity to combine shared equity with empowerment to create an incredible career development opportunity.
If you are interested in Network Infrastructure and want to gain real world experience with Switching, Routing, Wireless, Firewalls, and VOIP, we'd love to speak with you! We're seeking a highly motivated, exceptional problem solver who has a passion for technology, loves to learn, and is a collaborative team player. Every day, our Infrastructure Engineers work on the frontlines with hundreds of customers to design, implement, and maintain advanced technology solutions for small- and medium-sized businesses in northern New England.
This opportunity offers robust training, learning, and career development opportunities including on the job shadowing & training with senior engineers, company paid training and exam certifications, and leadership development. If you want to become a high-level Network Infrastructure Engineer, this opportunity is for you.
Responsibilities

• Partner with Senior Engineers to planning, implementing, managing, and troubleshooting network infrastructure and collaboration solutions.
• Partner with clients, vendors, and other internal teams to drive good outcomes.
• Employ Systems Engineering standard methodologies to deliver consistent and effective solutions.
• Continuously adapt to new technologies, regularly learning new technologies while building depth in other areas.
• Candidates must have reliable transportation and a clean driving record and be able to work outside normal business hours. *

*This position requires travel and onsite engagement in New England and has an on-call rotation, schedule will be determined with Supervisor
Requirements

• A good attitude and eagerness in taking on and learning new things.
• Possess strong customer service, communication, and interpersonal skills, demonstrating a high level of professionalism.
• Be a great teammate and is results-driven to meet customer needs.
• Effective critical thinking, analytical, and problem-solving skills to obtain business solutions.
• Strong organizational, multi-tasking, and time management skills, ability to adapt to changing priorities, as needed.
• Technical certifications from the following vendors strongly preferred: Cisco (CCNA), Comptia Network+, Fortinet (NSE 4-8) or willingness to obtain a CCNA or Fortinet NSE 4 certificate within 12 months of employment.

Our Benefits & Culture
Systems Engineering is located in the heart of the Old Port in downtown Portland, beloved for a lively arts & entertainment scene, and an abundance of local craft breweries. We are positioned centrally to the waterfront, trails, parks, and restaurants, and have been repeatedly voted one of Maine's Best Places to Work . We pride ourselves on being active in the community and proud to be employee-owned . It is a great place to work because the team cares about each other and the future of the company.

• Employee Ownership (Employee Stock Ownership Plan) - Join our team of employee-owners and directly contribute to the strategic direction, growth, workplace culture, and future of the company.
• Employer 401k matching contributions.
• Profit-Sharing.
• Competitive medical, dental, life, and disability insurance.
• Paid Time Off starting with 17 days PTO, nine paid holidays, two weeks paid parental leave, and paid community volunteer time.
• Engaging wellness programs including onsite health coaching, fitness facility, and various company-sponsored teams and events.
• Career mobility, professional development, and training & certification opportunities.
• Dynamic, fun, and active community culture.
• Business casual work attire.
• Free paid parking in downtown Portland, just a couple blocks from our office.

Due to the nature of our business and the requirements of ITAR regulations, this role may require access to controlled information and technology. Candidates must be U.S. citizens or lawful permanent residents and be willing to undergo a thorough background check as part of the employment process. Systems Engineering values diversity and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by law.