Address
Form of workJob Description
Career TEAM, a leading high-tech workforce development company who combines their love for careering with technology and utilizes the best content, trainers, case managers, job developers, designers, programmers, and partners. Career TEAM is solving today's unemployment challenges through innovative solutions.
TITLE:
Information Specialist
REPORTS TO:
Area Manager
LOCATION:
Longview, TX
EMPLOYMENT TYPE:
Full-Time, Non-Exempt Employee
Job Summary: Career TEAM's Information Specialist will be assisting Area Managers by tracking ad supporting the daily activities and outcomes of Center staff as related to quality, quantity, and performance goals. The position will report to the Area Manager. responsible for providing support for the operation of Workforce Solutions East Texas office locations. Duties will include backing up Resource Room and registration staff as well as performing other duties critical to the operation of the locations and program operated by Workforce Solutions East Texas.
Your Impact on Career Team's Success:
- Project Wide Support.
- Maintain inventories related to various supportive services elements.
- Track and provide billing for services provided.
- Update and maintain reports related to services provided.
- Perform system reviews to assure timely and pertinent data entry.
- Local Area Support.
- Supportive Service Log maintenance.
- Equipment inventory tracking.
- Back-up customer service positions as needed.
- Review system entries to assure complete and timely data completion by front line staff.
Actual Duties:
- Weekly/Monthly Bus Pass Log Report (local office)
- Weekly/Monthly Gas Card Log Report (local office)
- Office Supply ordering
- Check out/monitor training laptop inventory.
- Complete Monthly Walk-In/Call In Report for all 3 areas
- Assist front desk / resource room as needed.
- Process AARP timesheets / scheduling (local office)
- Review work readiness billing invoices / update on management report for project / ensure services are opened and closed, case notes are completed.
- Enter WEX payroll for project onto County-by-County report.
- Receive OSHA cards / incentive cards and follow distribution process.
- Manage gas card inventory and act as back up loader as needed.
- Check eligibility report weekly to ensure next steps / services are being provided for WIOA participants and update eligibility tracker accordingly.
- Enter OJT invoices for project onto County-by-County report.
- Check Twist to ensure OJT and WEX services are opened and closed as appropriate.
- Check case management system for Soft Close updates made by staff and send out report to management.
- Review Wagner-Peyser reports to ensure 100% of customers are registered in WIT
- Attend all program meetings and trainings.
- Other Job Duties: This job description is not intended to be all-inclusive. Therefore, the employee may be asked to perform other reasonable related duties as assigned by the supervisor or other management as required. The company reserves the right to revise or change job duties as business requirements dictate. It is mutually agreed the job description does not constitute a written or implied contract of employment. It is also understood the company reserves the right to change work schedules as required, including overtime.
Other Job Duties:This job description is not intended to be all-inclusive. The employee may be requested to perform other reasonable related duties as assigned by the immediate supervisor and other management as required. The company reserves the right to revise or change job duties as business requirements dictate. It is also understood that the company reserves the right to change work schedules as required
To Qualify for This Role, You Must Have:
- Any combination of education and experience equivalent to graduation from an accredited college and university with a bachelor's degree in business, public administration behavioral science or related field.
- Ability to work in a variety of settings with culturally diverse customer base with the ability to be culturally sensitive.
- Ability to serve as a role model to customers (internal and external) and motivate them towards achieving goals.
- Personal computer literacy required, including effective use of the Internet, e-mail, and Microsoft Office (Word, Excel and Outlook)
- Ability to meet and/or exceed goals and objectives.
- Excellent interpersonal, time management, customer service, organizational and communication skills, both oral and written required.
- Salary is commensurate with education and experience. Career TEAM offers a competitive benefits package including healthcare, dental, and personal/vacation time.
Additional Skills/Knowledge Career TEAM Would Love for This Role:
- Bi-Lingual, ability to speak Spanish
Pay Range: $17
Working conditions are primarily in an office environment with travel to other locations within the East Texas service area possible.
About Career TEAM:
Founded in 1996, CareerTEAM, LLC is a private workforce development organization.
Career TEAM's outstanding record of accelerating the human condition has resulted in numerous honors:
- Named by Inc. Magazine as one of America's 500 fastest growing privately held companies
- Recipient of the US Chamber of Commerce Blue Chip Enterprise Award for innovation
- Featured by 60 Minutes, CNN, Money Magazine, Inc. Magazine and the British Broadcasting Network as an innovative, government funded solutions program
- Invited to the White House after being cited by the National Welfare-to-Work Partnership and National Alliance of Business as a top 10 US training provider
As a socially conscious organization, Career TEAM has found a healthy balance between for-profit innovation and community enrichment. Looking ahead, the organization will continue to close the nation's opportunity divide with additional government-funded workforce sites; while also building staff capacity of workforce funding sources and industry providers. See www.careerteam.com for more information.
Career Team is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
Background Check Requirements. Employment is contingent upon successful completion of a background check (including criminal, prior employment and education verification). Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current employees who apply for the position.
California Consumer Privacy Act ("CCPA"). Career Team is committed to complying with the CCPA and all data privacy and laws in the jurisdictions in which it recruits and hires employees. Career Team collects and uses Personal Information for human resources, employment, benefits administration, health and safety, and business-related purposes and to be in legal compliance. Below are the categories of Personal Information we collect and the purposes for which we intend to use this information:
Identifying information, such as your full name, gender, date of birth, and signature; Demographic data, such as race, ethnic origin, marital status, disability, and veteran or military status; Contact information, such as your home address, telephone numbers, email addresses, and emergency contact information; Dependent's or other individual's information, such as their full name, address, date of birth, and Social Security numbers (SSN); National identifiers, such as SSN, passport and visa information, and immigration status and documentation; Educational and professional background, such as your work history, academic and professional qualifications, educational records, references, and interview notes; Employment details, such as your job title, position, hire dates, compensation, performance and disciplinary records, and vacation and sick leave records; Financial information, such as banking details, tax information, payroll information, and withholdings; Health and Safety information, such as health conditions (if relevant to your employment), job restrictions, workplace illness and injury information, and health insurance policy information; Information Systems (IS) information, such as your search history, browsing history, login information, and IP addresses on the Company's information systems and networks; Biometric information, such as facial recognition, fingerprints, iris or retina scans, keystroke, or other physical patterns; and Geolocation data, such as time and physical location related to use of an internet website, application, device, or physical access to a Company office location.
The Company collects Personal Information to use or disclose as appropriate to:
(1) Comply with all applicable laws and regulations; (2) Recruit and evaluate job applicants and candidates for employment; (3) Conduct background checks; (4) Manage your employment relationship with us, including for: (a) onboarding processes; (b) timekeeping, payroll, and expense report administration; (c) employee benefits administration; (d) employee training and development requirements; (d) the creation, maintenance, and security of your online employee accounts; (e) reaching your emergency contacts when needed, such as when you are not reachable or are injured or ill; (f) workers' compensation claims management; (g) employee job performance, including goals and performance reviews, promotions, discipline, and termination; and (h) other human resources purposes; (5) Manage and monitor employee access to company facilities, equipment, and systems; (6) Conduct internal audits and workplace investigations; (7) Investigate and enforce compliance with and potential breaches of Company policies and procedures; (8) Engage in corporate transactions requiring review of employee records, such as for evaluating potential mergers and acquisitions of the Company; (9) Maintain commercial insurance policies and coverages, including for workers' compensation and other liability insurance; (10) Perform workforce analytics, data analytics, and benchmarking; (11) Administer and maintain the Company's operations, including for safety purposes; (12) For client marketing purposes; (13) Exercise or defend the legal rights of the Company and its employees, and affiliates, customers, contractors, and agents; and (14) to comply with requirements of government grants, including, but not limited to, program and audit requirements.
