Information Security Operations Manager

Who we are At CarGurus (NASDAQ: CARG), our mission is to give people the power to reach their destination. We started as a small team of developers determined to bring trust and transparency to car shopping. Since then, our history of innovation and go-to-market acceleration has driven industry-leading growth. In fact, we're the largest and fastest-growing automotive marketplace, and we've been profitable for over 15 years.
What we do
The market is evolving, and we are too, moving the entire automotive journey online and guiding our customers through every step. That includes everything from the sale of an old car to the financing, purchase, and delivery of a new one. Today, tens of millions of consumers visit CarGurus.com each month, and ~30,000 dealerships use our products. But they're not the only ones who love CarGurus-our employees do, too. We have a people-first culture that fosters kindness, collaboration, and innovation, and empowers our Gurus with tools to fuel their career growth. Disrupting a trillion-dollar industry requires fresh and diverse perspectives. Come join us for the ride!
Role overview
CarGurus is seeking a Security Operations Manager to help meet the evolving needs of our dynamic technical environment. You will play a key role in ensuring the security of CarGurus' network and IT infrastructure by ensuring monitoring and response, as well as management of a best in class security team.
What you'll do

• Responsible for the day-to-day operation and overall performance of CarGurus' Security Operations Center
• Oversees a team of Cybersecurity Analysts who monitor and maintain the security of production environment, development environment, and corporate network
• Acts as hiring and performance manager for SOC personnel; establishes performance objectives, provides ongoing feedback, and fosters the team's talent and success
• When required, acts as the SOC's lead analyst during critical or escalated activity related to all phases of security incident response (i.e., triage, containment, eradication, and recovery)
• Establishes work center policy and processes that will allow the SOC to grow at scale with the company and its product-base
• Oversees incident response in a cloud environment several IaaS providers
• Regularly reviews trend and alert data for capacity planning and product security enhancements
• Identifies and leads authorship activity related to security use case development and correlation event notification in CarGurus' SIEM
• Acts as a 24x7 point of escalation for critical security incident response activity
• Periodically issues company-wide communication re: security advisories, tips, and best practices, especially those related to active risks observed by the SOC

What you'll bring

• Desired: Industry certification(s) in any of the following, or demonstrable, commensurate knowledge (1) Information security (e.g., GCIH, GSLC, CEH, CISSP, Security+, etc) (2) Network engineering (e.g., CCNA, CCNP, JNCIA, JNCIP, Network+, etc.) (3) Systems administration (e.g., RHCSA, RHCE, MCSA, MCSE, Server+, etc._)
• Advanced knowledge of security use case development within common SIEM tools (e.g., Splunk, Devo, Qradar, etc.)
• Advanced knowledge of any programming or scripting language
• Former experience working in or (even better) managing an operations center responsible for real-time monitoring and response
• Requirements: 8+ years industry experience in network, systems, and/or Security Operations
• 5+ years experience in Information Security, cybersecurity, or information assurance
• 2+ years experience in a supervisory role, with former experience with performance management, escalation management, and hiring/disciplinary responsibilities
• Bachelor of Science in a related technical field **Note: This requirement may be substituted with 4 years of additional, related experience
• Personnel in this position will require access to sensitive company information.
• As such, and pursuant to company policy, applicants must pass a stringent background investigation as a prerequisite to employment

Working at CarGurus
We reward our Gurus' curiosity and passion with best-in-class benefits and compensation, including equity for all employees, both when they start and as they continue to grow with us. Our career development and corporate giving programs, as well as our employee resource groups (ERGs) and communities, help people build connections while making an impact in personally meaningful ways. A flexible hybrid model and robust time off policies encourage work-life balance and individual well-being. Thoughtful perks like daily free lunch, a new car discount, meditation and fitness apps, commuting cost coverage, and more help our people create space for what matters most in their personal and professional lives.
We welcome all
CarGurus strives to be a place to which people can bring the ultimate expression of themselves and their potential-starting with our hiring process. We do not discriminate based on race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. We foster an inclusive environment that values people for their skills, experiences, and unique perspectives. That's why we hope you'll apply even if you don't check every box listed in the job description. We want to know what only you can bring to CarGurus. #LI-H ybrid