Information Security Analyst
Roadie, a UPS Company, is a logistics management and crowdsourced delivery platform. Founded in 2014, Roadie offers businesses fast, flexible and asset-light logistics solutions for last-mile delivery. Roadie enables local delivery to more than 95% of U.S. households by providing access to more than 200,000 independent drivers nationwide – allowing businesses to offer their customers delivery optionality for almost any industry, from airlines to artisans.
Under the supervision of the Head of Tech Ops, theInformation Security Analyst is responsible for ensuring the security and integrity of Roadie’s information systems. This role includes conducting audits for HIPAA and SOC 2 compliance, analyzing security systems and applications, and assisting with helpdesk tickets related to Information Security. The ideal candidate will have a strong understanding of security protocols, compliance requirements, and effective problem-solving skills.
What You’ll Do
Conduct regular audits to ensure compliance with Roadie policies, procedures, standards, and external controls such as HIPAA and SOC 2
Develop, implement, and maintain policies and procedures to ensure ongoing compliance
Prepare and maintain documentation for all audit processes and findings
Coordinate with external auditors and facilitate the audit process
Identify and rectify compliance gaps, ensuring all corrective actions are taken
Partner with InfoSec team to monitor security systems and analyze potential threats or vulnerabilities
Investigate and respond to security incidents, providing detailed reports and recommendations
Perform regular vulnerability assessments
Maintain up-to-date knowledge of cybersecurity threats and trends
Assist with help desk tickets related to Information Security, providing timely and effective solutions
Support end-users in resolving security-related issues
Develop and enforce security policies and procedures
Conduct training sessions and create educational materials to raise awareness of security protocols,best practices and policies among employees
Stay informed about the latest industry standards and updates to compliance requirements
Work closely with IT and other departments to ensure comprehensive security measures are in place
Communicate effectively with stakeholders about security risks and mitigation strategies
Provide regular updates and reports to senior management on security status and incidents
What You Bring
2-3 years of experience in Information Security, including audit and compliance work
Familiarity with HIPAA and SOC 2 compliance requirements
Strong understanding of security protocols, systems, and best practices
Experience with vulnerability assessment tools and techniques
Experience with incident response methodology
Excellent analytical, problem-solving, and attention to detail
Strong written and verbal communication skills, with demonstrated ability to communicate with stakeholders at all levels
Good judgment with ability to handle sensitive information with discretion and confidentiality
A bias for action, thriving in a fast-paced environment
Relevant certifications such as CISSP, CISM, or CISA are preferred
Why Roadie?
Competitive compensation packages
100% covered health insurance premiums for yourself
401k with company match
Tuition and student loan repayment assistance (that’s right - Roadie will contribute directly to your existing student loans!)
Flexible work schedule with unlimited PTO
Monthly 3-day weekends
Monthly WFH stipend
Paid sabbatical leave- tenured team members are given time to rest, relax, and explore
The technology you need to get the job done