Information Desk Receptionist

Fort HealthCare has an immediate opening for a Receptionist. This position is the first contact visitors have with Fort Healthcare. Excellent customer service is needed to handle a variety of situations promptly and efficiently.

Shift:
Every other Saturday 8:00 am - 8:00 pm
Every other Sunday 8:00 am - 2:00 pm
Includes some holidays.

Responsibilities include:

• Greets all visitors to Fort Healthcare with a smile.
• Provides additional hospitality as needed including helping to call for rides, providing directions and assisting Partners.
• Assists visitors with their needs, including class registration, walking program, and patient room access/directions.
• Maintain and updates Clergy directory as necessary.
• Maintain Lost and Found. Contact owners to recover found items.
• Maintain Patient Belonging Safebox
• Provides backup coverage support to Switchboard.

Requirements:

• Highschool Diploma or GED
• One year of customer service required.
• Possess excellent customer service skills and ability to use Windows programs.

Promotes seamless care to the patient by communicating effectively the RESPECT values with staff, patients and providers.

We offer competitive pay and benefits, education, and resources you need to perform your job and ample opportunities for professional growth.

Benefits:

• Competitive pay
• 401(k) with employer match
• Generous PTO Plan
• Daycare with extended hours
• Pharmacy Discount
• Free Parking

Fort HealthCare is proud to be recognized by Modern Healthcare, a national health care publication, as one of the "Best Places to Work" as well as being named a 13-time award winner of the Milwaukee Journal/Sentinel Top Workplace award for Southeastern Wisconsin and a 3-time award winner of the USA Top Workplace award. In addition, Fort HealthCare is proud to be recognized by Chartis, a healthcare consulting firm, as one of the “Top 100 Rural & Community Hospitals” in the United States.

Our Mission Statement, Improve the Health, and Well-being of Our Community, is our daily guide to provide the best health care possible. We promote it widely for all we serve to read, understand and to help our public hold us accountable for the promises we make.

Our Vision Statement, Be the Healthiest Community in Wisconsin, provides each of us at Fort HealthCare with a goal. It is our motivation to improve constantly upon the level of care we provide, and the quality of services delivered.