Indirect Retail Sales Associate

Company:
Cox Communications, Inc.
Job Family Group:
Sales
Job Profile:
National Solutions Specialist 3rd Party - CCI
Management Level:
Individual Contributor
Travel %:
No
Work Shift:
Variable (United States of America)
Job Description:
Do you have what it takes to be the face of Cox Communications and represent our outstanding products in top national and local retailers? In this role, you'll be the link between customers and the Cox products that connect them to their family, friends and the world!
At Cox, we connect people to the things they love. Now we'd like to connect with you. Cox Communications is looking for sharp talent to join our team and be the voice of our brand. As an Indirect Retail Sales Associate, you will play a pivotal role in the continued stability and growth of our organization, by serving as a front-line ambassador of the Cox brand. Working at a third party location, you will guide customers through the purchase decision, installation process and education of Cox product and accessory offerings.
This is the perfect career opportunity for sales-driven individuals with an entrepreneurial spirit. Unleash your potential with Cox Communications as an Indirect Retail Sales Associate. This role will take place in a big box retail store in Norfolk, VA. As part of a customer loyalty driven team, highly motivated individuals could receive a targeted annual amount of $48,898. This reflects the full-time hourly base rate of at least $16.13 and target commission is $1,279 a month. Employees also receive a ramp period of up to 2 months to adjust to commission earnings.
Keep reading to learn more and apply today!
At Cox Communications, our employees are our most important resource. To demonstrate the value we place in our employees, we offer:

• Generous benefits to include healthcare day one, paid time off and 401(k) matching
• Free Internet and other Cox discounted services
• Career development programs and ongoing training, including tuition assistance
• Future career growth and promotional opportunities

Primary Responsibilities and Essential Functions

• Ensures individual sales, revenue, and customer experience targets are met
• Explains, illustrates, demonstrates product and accessory capabilities and offers suggestions based on customers' wants and needs
• Provides best-in-class customer service skills and aids customers in completing purchases and resolving issues; maintains polished and professional presence
• Executes promotions and campaigns designed to increase brand equity and achieve sales objectives
• Ensures sales area remains well merchandised, clean, and visually appealing at all times
• Participates in workshops, special events, and product demonstrations to drive customer loyalty
• Continuously expands knowledge of current Cox products as well as competitor product offerings by participating in regular training classes inside and outside of the store
• May be required to work in other locations that are in proximity to 'home store' to meet the needs of the business
• Provides support for other sales agents as needed to ensure optimal customer service
• Assists with other duties as requested

Minimum Qualifications

• HS diploma, GED or relevant work experience
• Must be able to pass a Department of Defense background check
• Ability to meet established sales, retention, and customer experience targets
• Willingness to work a flexible schedule which includes weekends, evenings, and holidays
• Computer literacy with an aptitude for learning communication products and services
• Must have reliable, consistent transportation and ability to work at a variety of retail locations
• Track record of high individual performance with demonstrated financial result in sales and retention
• Strong interpersonal and communication skills to effectively sell products using a solutions-based approach
• Ability to multi-task and prioritize in a service-oriented, fast-paced team environment
• Ability to lift 25-50 pounds to help manage stock room inventory
• Ability to be mobile within the store for long periods of time to greet customers and demonstrate products and services
• Additional Vendor Background Checks, Training or Certification may be required based on assigned Third Party Location.

Preferred

• 1 or more year of experience in related field (i.e. Sales, Retail Sales, etc.)
• AS/AA or Technical Certification in related discipline desired
• Previous experience with store operational duties
• Cash handling and previous billing system experience
• Advanced knowledge of Cox products and services

About Us:
Cox Communications is all about creating moments of real human connection; and for employees, that's true both in the workplace and in the problems we solve for customers. From building advertising solutions to unleashing IoT technologies to creating an exceptional experience for customers in our retail locations and online, we're creating a world that is smarter and more connected. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.