IndeVets Success Advisor - Columbus, OH

Voted one of INC.'s Fastest Growing Companies in 2022, IndeVets is a company devoted to making the lives of veterinarians better. IndeVets has created a whole new way to practice that puts vets first. We partner with forward-thinking practices that share our high clinical standards and our values because we believe vets deserve way more than a job that pays the bills; they deserve a job they love.

Our team is growing faster than a Great Dane and we are looking for more amazing people to join our mission.

We are seeking a self-motivated IndeVets Success Advisor to support the Company's partner hospital relationships and align associate IndeVets scheduling desires with existing or potential hospital shifts. This person will report to the VP of Hospital Success with the goals of communicating and identifying new IndeVet doctor & partner hospital staffing needs in existing and expansion markets. The right candidate will have a clear understanding of customer service and/or tele-sales in animal health and/or staffing industries. This is a great position for an independent professional looking to grow his or her career with a fast-paced, innovative veterinary staffing company.

Essential Duties:

• Establish relationships with new and existing Partner Hospitals to add shifts which align with candidate scheduling desires.
• Build rapport with partner hospitals to provide excellent customer service
• Act as the liaison with candidates in the interview process, reducing the "air in the system" and time to hire metric, by functioning as the candidate's "go to" person.
• Identify & Partner with new hospitals based on IndeVet candidate unique scheduling wants and needs
• Collaborate with the Corporate Recruiter to ensure candidate information is up-to-date in the Company's ATS system.
• Achieve monthly, quarterly, and annual partner hospital objectives
• Communicate the IndeVet solution through phone, email, and on-site visits to IndeVet doctors and target client hospitals
• Support the Company's partner hospital relationships and align associate IndeVets scheduling desires with existing or potential hospital shifts.
• As needed, attend marketing events such as trade shows, local and regional CE, and meet-ups where the direct result is qualified candidates enter the interview funnel and/or new Partner Hospitals are added
• Utilize the company's customer relationship management software to track all interactions with customers
• Plan and explore new, innovative ways to identify, connect and support IndeVets

Qualification Requirements:

• 1+ years in customer service or similar role. Animal health experience strongly preferred
• Superior communications skills
• Excellent computer proficiency with MS Office, CRM technology experience a plus
• Associates degree in business, marketing, or related field

Did we mention we have competitive pay and great benefits? Specifically:

• Medical Insurance with a monthly Company contribution
• Low-Cost Dental and Vision Insurance
• Company-Paid Short-Term Disability Insurance
• Low-Cost Long-Term Disability Insurance
• Company-Paid Life and Accidental Death & Dismemberment (AD&D) Insurance
• Voluntary Employee, Spouse, and Dependent Life Insurance
• Company-Paid Employee Assistance Program (EAP)
• Paid Parental Leave
• Generous Paid-Time Off
• 401(k) and Roth 401(k) contribution with 100% employer match up to the first 4% with no vesting period

Our office may be based in Philadelphia, but we provide the flexibility to work from your home office!

About Us:

Founded in 2018, IndeVets is on a mission to bring balance, fulfillment, and joy to veterinary medicine. We have created a whole new way to practice veterinary medicine that puts vets first. We provide the freedom of relief work, the stability of an associate position, and a team dedicated to helping vets thrive. We unite thousands of hospitals with the nation's top veterinarians to deliver what matters most in animal care—happy, healthy doctors performing at their best. Officially certified as a Great Place to Work®!