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Form of workJob Description
IND Passenger Service Agent - Part-Time
Great News!
Job Overview:
- $16/hour include attendance bonus.
- Part-time schedule up to 24 hrs week.
- Mornings 4:00a-8:00a.
- Flight benefits.
- Uniforms Provided.
Key Responsibilities:
- Assist passengers with check-ins, verification, gate information, baggage claims and any other passenger issues in the airport.
- Interpret identification labels along with baggage and cargo routing tags.
- Host self-service kiosks.
- Ensure that all work areas are organized.
- Keep a positive attitude while offering assistance.
- Ensure the safe and secure operations.
- Comfortable lifting/moving up to 70lbs of cargo and baggage.
- Some bending, stretching, pushing & pulling.
- Perform other duties as assigned.
Qualifications:
- Must be at least 18 years of age.
- Must pass pre-employment drug screen.
- Ability to proficiently read, write and speak English.
- Must be comfortable lifting 70lbs.
- Must be able to stand for long periods of time at the ticket counter and gate check-in areas.
- Must pass FBI background check and obtain US Customs seal.
- Must be available and flexible to work variable shifts including weekends and holidays.
- Prior Customer Service Experience Strongly Preferred.
- Intermediate Computer Skills Required.
Knowledge, Skills and Abilities:
- Ability to learn quickly.
- Ability to understand and carry out oral and written instructions and request clarification when needed.
- Strong interpersonal skills.
- Ability to work as part of a team.
- Ability to build relationships.
Benefits:
- Advancement Opportunities to Lead and Supervisor.
- Three Health Plans through Meritain Health that offer a variety of coverage.
- Two Dental Plans through Delta Dental.
- Vision Insurance Plan through Met Life Vision.
- Accident Coverage Plan.
- Critical Illness Coverage Plan.
- Hospital Indemnity Coverage Plan.
- Company Paid Employee Basic Life and AD&D Insurance $20,000.
- Voluntary Life and AD&D Insurance.
- Voluntary Short-Term and Long-Term Disability Insurance.
- 401K Savings Plan.
- Employee Assistance Program.
- Prepaid Legal Coverage Plan.
- Identity Theft Protection Plan.
- Pet Discount Coverage and Pet Insurance Plan.
